Ground Systems Field Technician

About Zipline

Zipline is the worlds largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food medicine and essential goods anytime anywhere. We design build and operate the worlds largest autonomous logistics system delivering critical supplies quickly and reliably. Today Zipline operates on four continents makes a delivery somewhere in the world every 30 seconds and has completed millions of deliveries to date including blood vaccines medical supplies food and retail products.

Our customers include the worlds largest and most prominent healthcare systems governments retailers restaurants and global businesses who rely on us to save lives reduce emissions increase economic opportunity and provide delivery from point A to point B as fast as possible. The drone is only 15% of what weve built to enable seamless reliable global operations.

Our system strengthens supply chains reduces congestion and gives people time back. With more than 140 million commercial autonomous miles safely flown Zipline is redefining access to healthcare consumer products and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct meaningful impact on peoples lives and by scaling the future of logistics. We are seeking people who sculpt from first principles enjoy facing adversity and can do the impossible at record breaking speeds.

About You and The Role

Ziplines ground systems enable autonomous operations at field sites. As a Ground Systems Field Technician you will install commission maintain and document the electrical network and mechanical systems that keep those sites ready to operate will own the quality of hands-on site work from installation through maintenance. Success means sites are commissioned to standard issues are resolved and documented and ground systems remain reliable for sustained autonomous operations.

What Youll Do

Install configure commission and quality-check ground-system installations at new Zipline sites including electrical and network systems.
Diagnose and resolve basic electrical network system and site faults within the defined configuration scope; this role does not perform electrician-level tasks.
Perform maintenance and upgrades that improve ground-system uptime and reliability.
Partner with engineering and cross-functional teams to document track and resolve issues through company ticketing platforms.
Maintain accurate records of site surveys installations maintenance actions and troubleshooting steps.
Manage accountability programs for tools calibration equipment and vehicles.
Follow safety protocols electrical standards manuals and SOPs while contributing improvements to installation standards and troubleshooting guides.

What Youll Bring

Basic mechanical residential/light-commercial electrical network and office-software knowledge plus hands-on mechanical/electrical assembly organization and inventory-management skills.
Careful adherence to installation standards manuals and safety procedures for mechanical electrical and automation systems.
Ability to troubleshoot time-sensitive problems develop practical fixes and adapt to changing sites technologies and procedures.
Ability to work outdoors year-round in varying weather conditions.
Availability for shifts including days evenings and weekends with up to 20% travel as needed and 80% travel during the first three months for offsite or remote training.
A valid U.S. drivers license and ability to lift or move up to 55 pounds.
Preferred experience through either an electrical pathwaylow-voltage/network systemsor a construction pathwaygeneral construction heavy steel technical drawings and material-handling equipment; OSHA 30 is a plus.

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit please apply!

Required Experience:

IC

Employment Type : Full Time
Experience: years
Vacancy: 1