Wound Care Technician, Full-time, El Paso, TX

Wound Care Technician

The Center for Wound Healing & Hyperbaric Medicine, LLC (CFWH) provides management and consulting services to healthcare providers in the area of wound care and hyperbaric medicine. By focusing on the needs of the patients as well as the partners we serve, The Center for Wound Healing & Hyperbaric Medicine, LLC is able to bring advanced wound healing strategies to many communities around the country.

Job Overview:

The Wound Care Technician will work closely with and under the direction of the clinic team in the coordination of patient care and ensuring the overall safety of the patient. This position may also be responsible for transporting patients using the company vehicle if service is offered at your work location.

What You'll be Doing:

• Under direction and supervision, performs patient care, including, but not limited to: taking vitals, documenting in an electronic medical record (EMR), measuring and photographing wounds, and sending or faxing out wound care supply / home care orders.
• Assists physicians and RNs with wound care procedures within scope of practice.
• Is responsible for cleaning and stocking of patient care areas which includes putting away of supplies, infection control and maintaining a clean work environment.
• Follows department policies and procedures as it pertains to items approved in a wound care and hyperbaric environment to ensure the safety of our patients. Communicates any findings to the immediate supervisor / HBO safety director before any treatment commences.
• Informs management of any changes in working conditions and/or concerns, such as infection control, hazardous material control, confined spaces, etc.
• Proficient in emergency fire safety procedures within the wound center and hyperbaric environment.
• Under direction and supervision, provides patient education as it pertains to wound care dressings, hygiene, etc. and/or hyperbaric oxygen therapy.
• Provides hyperbaric oxygen therapy to patients for approved acute/chronic conditions.
• Responsible for thorough and accurate documentation in the Electronic Medical Records (EMR) system in timely manner according to organizational policies, procedures and guidelines.
• Assists in answering phones, coordinating patient scheduling, obtaining new patient phone intakes, and obtaining additional clinical documentation.
• Consistently adheres to company, hospital, and accrediting body clinical, safety, and compliance standards.
• Employees are expected to participate in cross-training initiatives to build versatile skills, provide backup support during absences, and ensure seamless clinic operations.
• Ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA) by safeguarding patient information and maintaining the highest level of confidentiality standards.
• May be responsible for participating in the onboarding and training of new team members.
• Transports patients to and from appointments if service is offered at your work location.
• Other duties as assigned.

Requirements for This Role:

• High School Diploma or GED.
• Must have active Emergency Medical Technician (EMT), or Certified Nursing Assistant (CNA), or Certified Medical Assistant (CMA).
• Current Basic Life Support (BLS) from approved agency.
• Valid Driver's License with positive driving history. A Chauffeur's License is required in some states.
• Experience using an Electronic Medical Record system for patient documentation.
• Strong verbal and written communication skills.
• Ability to treat others with compassion and patience.
• Must possess excellent interpersonal skills and an ability to work in a fast-paced team-oriented environment.
• All required licenses/certifications are to be maintained by the employee throughout the duration of employment.
• All employees are required to comply with HIPAA policies and procedures.

Desired Qualifications for this Role:

• 2+ years of medical experience in an outpatient medical clinic preferred.
• Proficiency with Microsoft 365 tools, particularly SharePoint preferred.

Travel:

This position may require light ground and/or air travel.

Physical Demands:

The physical demands described are representative of those that must be met by a Wound Care Technician to successfully perform the essential competencies, duties, and requirements of this position. These include standing, walking, driving, lifting up to 50 pounds and sitting for extended periods of time and looking at a computer screen for extended periods of time. In addition, pushing, pulling, stooping, squatting and shifting heavy objects, as well as air travel, may be required. Employees should ask for assistance if needed.

Vaccination Policy:

Employment with The Center for Wound Healing & Hyperbaric Medicine, LLC or NexGen Hyperbaric, LLC is contingent upon attesting to health clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to Hepatitis B, Influenza (Flu), MMR (Measles, Mumps and Rubella) Varicella (Chickenpox), Tdap (Tetanus and Diphtheria), Tuberculosis (TB) testing. Additional vaccinations, proof of immunity, or documentation may be required.

Employees are responsible to obtain all required documentation at the time of hire and as needed throughout their employment. Declination forms may be available for certain viruses/diseases. In some states, exemptions are available through an approval process for certain viruses/diseases.

Benefits and Perks:

NexGen Hyperbaric offers eligible full-time employees and their dependents comprehensive health benefits and programs, which include medical, vision, dental, employer paid basic life insurance, buy-up life insurance, short term disability insurance, hospital indemnity insurance, and pet insurance to help you and your family take care of your whole selves. Other benefits include an easy to manage 401(k) with a retirement readiness tool, employee discount program, generous paid time off, and holiday pay.

Equal Employment Opportunity:

The Center for Wound Healing & Hyperbaric Medicine, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

As an organization, we are committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at humanresources@nexgenhyperbaric.com.