Manages the Call Center staff, maintains data analytics, completes staff training for development, and compliance management. Responsible for all activities relating to Call Center management, including data tracking and initiating improvements. Participates as part of the Ambulatory Administrative team in formulating and developing plans and strategies for departmental growth. Supports Ambulatory Administrators with template maintenance.
Evaluates scheduling algorithms across TBHC and partners with departmental clinical leadership and staff to enhance access. Responsible for outreach, related reporting, patient portal, as well as the development, coordination, and presentation of related technical training for employees. In conjunction with Ambulatory Care Administration, the Assistant Director facilitates the development of uniform Patient Access procedures that result in improved revenue cycle performance, patient access, patient satisfaction, and other opportunities for performance improvement.
Qualifications:
Assistant Director Call Center • Brooklyn, NY, US
Own and grow the Texas & South-Central territory by selling technical workforce solutions into data center construction projects.This is a field-based, hunter role focused on building a pipeline fr... Show more
Admissions Director Job Duties: Accomplishes admissions human resource strategies by determining acco... Show more
Director, Case Development Contact Center.Ready for a life-changing career? Join LiveOnNY and make a lasting impact.LiveOnNY is a federally designated organ procurement organization (OPO) dedicated... Show more
Contact Center Transformation - Director.As a Contact Center Transformation - Director, you will lead the charge in revolutionizing user interaction engineering within our Advisory practice.Your ro... Show more
Director of Call Center Operations, Bureau of Customer Support.The Department of Health and Mental Hygiene's (DOHMH) Call Service Center delivers enhanced customer service to the people of New York... Show more
Director of Service & Customer Operations Construction Automation.A well-established, publicly traded global technology leader specializing in construction high-scale electro-mechanical automation... Show more
The Center Director is responsible for managing the overall customer experience, sales, and local marketing strategies of the Center to achieve performance goals and grow the Center.The Center Dire... Show more
Compass Corporate + We have an opening for a Director Customer Relations position + **Location:** New York, NY + Salary : $180,000-$215,000 + Bonus : Eligible + **Schedule** : Monday - Fri... Show more
Director, CX (Customer Experience).The Director, CX (Customer Experience) defines team direction and ensures all initiatives and work efforts are tied to clients' needs and strategic drivers.You wi... Show more
Director of Service & Customer Operations Construction Automation.A well-established, publicly traded global technology leader specializing in construction high-scale electro-mechanical automation... Show more
The Center Sales Director leads the daily operations of a European Wax Center location by driving team performance, financial results linked to sales, and the guest experience.This role is responsi... Show more
Director of Service & Customer Operations Construction Automation.A well-established, publicly traded global technology leader specializing in construction high-scale electro-mechanical automation... Show more
Call Center Management Assistant Director.Manages the Call Center staff, maintains data analytics, completes staff training for development, and compliance management.Responsible for all activities... Show more
Sun River Health has a rich history of providing quality, affordable health care to communities in need.Founded in the early 1970s by four African American women in Peekskill, New York, the organiz... Show more
We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience.At CVS Health, you'll be surrounded by passionate colleagues who c... Show more
Essen House Calls Assistant Vice President Of Operations.Essen House Calls provides in-home primary and specialty care in the New York Metro area.We are looking for the most talented and effective ... Show more
Director of Service & Customer Operations Construction Automation.A well-established, publicly traded global technology leader specializing in construction high-scale electro-mechanical automation... Show more
Director of Service & Customer Operations Construction Automation.A well-established, publicly traded global technology leader specializing in construction high-scale electro-mechanical automation... Show more
Associate Vice President, Assistant Branch Manager.Well-established community bank.The Company is seeking an Assistant Branch Manager to join their team.The successful candidate will be responsible... Show more
KinderCare Learning Companies Center Director.Where first steps, new friendships, and confident learners are born.At KinderCare Learning Companies, we offer a variety of early education and child c... Show more
){kind=logo}
