Manager of Business Operations/Cash Analytics

Overview Manager of Business Operations/Cash Analytics The SF Fed advances the nation's monetary, financial, and payment systems to build a stronger economy for all Americans. We seek and appreciate new perspectives and provide opportunities to learn and grow. We are public servants committed to integrity and service. The Role We are seeking a Manager for District Cash Services - District Cash Support to lead cash data analytics, currency and coin model management, capacity planning, management information systems (MIS), and innovation initiatives. You will drive strategic business decisions for cash operations and champion innovative solutions across the Federal Reserve System. You will encourage adoption of modern analytical tools at Reserve Banks nationwide. Who We\'re Looking For The ideal candidate is an accomplished people leader with experience managing diverse analytical teams, influencing cross-functional partners, and driving continuous improvement. You are an exceptional communicator who sets high standards, thrives in dynamic environments, and excels at solving both complex and everyday challenges. Key Responsibilities Analytics & Operations Deliver comprehensive data, analysis, and metrics to support cash operations management Provide strategic vision for project management, personnel development, and currency/coin operations Maintain team agility to adapt strategies based on evolving circumstances and new information Collaboration & Influence Partner effectively alongside the Compliance team as well as Cash Operations plus other SF Fed departments including Facilities Management, Data Insights + Analytics, Legal, Police Services, IT, People + Culture, Audit, Financial Management, and FedCash Services Build policies and guidelines for analytics, innovation, inventory management, and technical improvements across teams, SF Fed, and the broader System Advocate for District Cash Services through the FedCash Services District Liaison channel Leadership & Team Development Lead recruiting, hiring, providing mentorship, and professional development for direct reports, including senior individual contributors, specialists, and interns Manage performance planning, succession planning, compensation decisions, and when necessary, terminations Define team goals, strategies, and objectives aligned with District Cash Services, SF Fed, and System priorities Develop departmental functional strategy and tactical plans Strategic Oversight Support access management, vendor management, supplier diversity, and information security initiatives Monitor industry trends and cash-related policy changes, providing recommendations to executive leadership and System collaborators Qualifications Required Qualifications Typically, 7+ years of relevant work experience in a fast paced, highly regulated operations environment. Typically, 5+ years of experience in managing or leading teams Bachelor\'s degree or equivalent work experience Energetic, service-oriented approach Strong problem-solving and analytical capabilities Excellent verbal and written communication skills Proven ability to make sound independent decisions under pressure Track record of prioritizing, leading, and implementing process improvement initiatives Experience analyzing and reporting complex data to inform strategic business decisions Advanced proficiency in MS Office Suite Experience with bank cash operations is required Preferred Qualifications Leadership experience with strategic influence across multiple business divisions Knowledge of and curiosity about emerging technologies (Cloud, AI, RPA, etc.) Proficiency in visualization software (Tableau, Power BI) Programming experience (R, Python, etc.) Advanced skills in MS Power Automate, SQL, or database management What We Offer Competitive compensation with performance-based bonus plan Comprehensive benefits : health, dental, vision insurance, plus self-care and mindfulness resources Strong retirement program : pension plan and 401(k)-style program with employer matching Flexible time off : vacation, personal/family care, and even pet care—we value work/life harmony Career development : tuition reimbursement for undergraduate, graduate degrees, and professional certifications Volunteer time off to support causes you care about Base Salary Range: Final salary and offer will be determined by the applicant\'s background, experience, skills, internal equity, and alignment with geographic and other market data. San Francisco: Min $133,300 - $212,800 Los Angeles: $121,200 - $193,700 Seattle: $120,000 - $191,600 Phoenix: $106,600 - $170,200 Salt Lake City: $106,600 - $168,200 The SF Fed is an Equal Opportunity Employer. The organization provides reasonable accommodation to participate in the job application or interview process where needed. Equal Opportunity Employer The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. #J-18808-Ljbffr