Returns Processor (Distribution Associate) - Monday-Friday: 6:00 AM - 2:00 PM

Location : Four Oaks, North Carolina Duration : 12 months Job Title : Distribution Associate Shift & Hours 1st Shift, Monday through Friday (6:00 AM - 2:00 PM) Required Overtime: Weekdays & Saturdays OT Hours: 4:00 AM - 2:00 PM or 5:00 AM - 3:00 PM Drug Test Requirement 10‑Panel Drug Test Required – Candidate must complete the drug screening within 48 hours of acceptance of the job offer. Education Preference High school or GED is preferred, not required. Job Summary The Returns Processor (Distribution Associate) is responsible for providing value to our customer by accurately receiving, inspecting, and processing returned products. This includes verifying condition, updating system data, and ensuring all returned materials meet client standards for safety, accuracy, documentation, and productivity. Job Responsibilities Receive, inspect, and sort returned products based on condition and company guidelines. Identify damage, defects, expiration, or discrepancies on returned goods. Accurately document return reason codes, product details, and disposition outcomes. Process returns through RF technology and warehouse management systems. Repackage, re-label, and prepare items for restocking, quarantine, or scrap. Ensure accurate data entry and follow Good Documentation Practices (GDP). Process customer orders including scanning barcodes, picking cases, and labeling boxes as needed. Palletize orders by scanning, retrieving, and placing completed orders on pallets. Verify accuracy of shipments and perform packaging activities. May perform dock manifest duties including scanning completed pallets and operating shrink wrap equipment. May operate the ground/manual manifest station. Become knowledgeable of other warehouse positions and assist as required. Quality Perform all work at a high accuracy level; resolve errors following established procedures. Check and count products for accuracy, damage, and contamination. Participate in Lean initiatives. Re‑Warehousing Identify pallet ID tags and document required information. Write clearly, match numbers, and verify correct location codes. Order Picking Accurately pick product while bending, stooping, reaching, and lifting up to 50 lbs. Physical Inventories Participate in inventory counts and reconciliation as needed. Equipment Operate all designated material handling equipment safely. Report all damage to product, equipment, or company property immediately. Maintain equipment cleanliness according to maintenance guidelines. Reporting / Measurements Complete all warehouse and returns activity records accurately and on time. Review operating goals and daily performance metrics. Safety / Sanitation / Housekeeping Follow all safety standards, including 5S and Lean principles. Maintain clean, orderly work areas. Report injuries, hazards, and unsafe conditions immediately. Assist in maintaining warehouse security. Cross Training Learn responsibilities of other roles as assigned. Provide backup support during absences or peak volume periods. Miscellaneous / Other Participate in the daily stretching program. Perform additional duties as assigned. Follow Good Documentation Practices at all times. Education and Experience High school diploma or GED, preferred. 1 year of relevant experience, preferred. Experience with MHE, preferred. Knowledge and Skills Ability to obtain an electric pallet jack certification. Ability to read and interpret distribution documents. Required to operate MHE and use an RF scanner. Basic analytical, organizational and prioritization skills. General distribution knowledge. High school diploma, GED, or 1 year experience required. Strong verbal communication skills. Ability to multitask and prioritize. Ability to work in a fast‑paced distribution environment. Ability to work well with others and under minimal supervision. Ability to perform in a metrics‑driven environment. Basic analytical, organizational, and prioritization skills. General knowledge of distribution operations. May require working near mechanical equipment or in precarious situations. Physical Demands The physical demands described are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, in accordance with the Americans with Disabilities Act of 1990 and applicable state and local laws. While performing this job, the associate is regularly exposed to episodes of walking, standing, stooping, kneeling, balancing, crouching, reaching, pushing/pulling, grasping, hearing, twisting, lifting, frequent use of hand to finger, handle, feel, pick or type which can include repetitive motion of the wrists, hands or fingers. The associate may occasionally be required to climb. The job may require lifting over 50lbs in some areas but not all. Associate must have normal field of vision corrected to 20/40 in each eye and must have sufficient hearing to safely operate MHE [Material Handling Equipment] in a manufacturing/distribution environment. Work Environment The noise level is moderate to loud. There will almost always be exposure to work near moving mechanical equipment, exposure to precarious situations and potential temperature excursions. Occasionally the position will have exposure to fumes/airborne particles. #J-18808-Ljbffr