Engineering Director

Join Team Amex

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI / ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

Overview of The Department

Be part of the exciting transformation world and join a team of creative, curious, and passionate professionals whose mission is to become the future of American Express by staying on the cutting edge and bringing innovation to life! The Marketing Platforms Management team leads the technology strategy and engineering delivery of marketing campaigns and centralizing of marketing assets. This position works closely with Enterprise Marketing Platform Solutions Product teams to craft, develop and support critical components and platforms for majority of American Express products and services, that drive current and prospective customer acquisition and loyalty via multitude of channels. We are looking for a dynamic, innovative, action-and-results oriented leader to lead this fast-evolving eco system.

Job Responsibilities

Bring a strong technical foundation; able to engage the team on coding practices, architecture, design, get under the hood of complex integrated architectures, coding systems, and interface design

Collaborate successfully with product owners, designers, and a broad set of internal technical partners (across multiple internal groups)

Ensure product releases are high quality, deliver excellent user experiences, perform seamlessly at scale, and comply with regulatory requirements.

Partner with peers in technologies to identify opportunities for code sharing, common services, joint development, etc.

Keep up with the latest industry research and emerging technologies to ensure we are appropriately leveraging new techniques and capabilities.

Demonstrate accountability while leading people with passion, enthusiasm, loyalty and integrity. Own and lead HR processes such as performance reviews, talent development, etc.

Flawless interpersonal skills and ability to partner with executive leadership to push technical solutions forward.

Recruit top talent with technical skills, growth potential, design sensibility, and emotional intelligence.

Lead teams in iterative product development using lean principles.

Build and lead a high-performing, self-managing team of software engineers.

Passion, energy, personal accountability, and a desire to lead others to excellence.

Build and leverage strong relationships with business and technology partners.

Drive strategic change in tools and process.

Deep appreciation for the importance of elegant solutions to technical challenges.

Consistently question assumptions, challenge the status quo, and strive for improvement.

Never settle for being good enough.

Qualifications

Must have engineering experience using the following Adobe products - CDP, AJO, CJA & Analytics

Google Cloud application development experience using data services such as BigQuery and BigTable

Marketing technology engineering experience

Extensive background in software product engineering and computer science.

10 years of demonstrable experience building and deploying large scale software products.

Strong experience in Agile development, code review, Big Data Hive, Spark, Python, Google Big Query, Rest API, Performance optimization in Big Data, CSS, HTML, Java, Javascript, React, Spring framework, Redis, Relational database, Cloud computing, UNIX and Web Services.

Moderate or higher skill in SOA, Restful, Asynchronous and Microservices technologies for large scale environments.

Strong understanding and experienced in CICD and DevOps.

In-depth knowledge of customer marketing technology ecosystem and related programs is preferred.

Knowledge of American Express Marketing & Data platforms a plus.

The ability to communicate complex technical concepts clearly and concisely to non-technical individuals.

Excellent verbal and written communications skills required, with ability to create and deliver effective presentations to executive leadership and technical architects across the organization is a plus.

Hands on experience with technology planning and road mapping.

Proven track record to lead problem analysis and resolution.

Bachelor's Degree in Computer Science, Computer Engineering or Information Systems degree or equivalent work experience; Advanced Degree preferred.

Salary Range

$144,250.00 to $256,250.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and / or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window :

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job : Technology

Primary Location : US-Arizona-Phoenix

Other Locations : US-Florida-Sunrise, US-Georgia-Atlanta

Schedule : Full-time

Req ID : 25020313