Wellby is seeking a Member Service Representative II to support the Contact Center. You will interact with members by phone, email, and online chat, addressing inquiries and resolving complaints with empathy and accuracy. Responsibilities include maintaining member records, escalating complex issues, and educating members on digital tools. Some on-site and remote work flexibility is required, with a focus on quality service and timely responses. #J-18808-Ljbffr
Member Service Specialist I - Remote & Onsite Support • Sugar Land, TX, United States
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