Talent.com
Bedford Commons OBGYN
Medical Front Office TrainerBedford Commons OBGYN • bedford, New Hampshire, United States
Medical Front Office Trainer

Medical Front Office Trainer

Bedford Commons OBGYN • bedford, New Hampshire, United States
9 days ago
Salary
$22.00 hourly
Job type
  • Full-time
Job description

Position Summary

The Medical Front Office Trainer at Bedford Commons OBGYN is responsible for onboarding, training, and developing front office staff across all practice locations. This role promotes consistent workflows, exceptional patient service, and adherence to organizational policies and regulatory requirements. The Front Office Trainer serves as a key resource for front office team members, conducts quality audits and coaching, supports the Front Office Manager with training initiatives and process improvements, and provides hands-on front desk coverage as needed to ensure seamless daily operations.

Key Responsibilities

Training & Onboarding

  • Lead the orientation and onboarding process for all newly hired medical receptionists.
  • Deliver hands-on instruction for Electronic Health Record (EHR) and Practice Management (PM) software.
  • Teach critical front-office workflows: registration, patient check-in/out, co-pay collection, and phone etiquette.

Training & Development

  • Train new and existing front office staff on workflows, systems, and best practices
  • Develop, maintain, and improve training materials and onboarding programs
  • Ensure consistent training and workflow standards across all office locations
  • Identify performance gaps and provide coaching and retraining as needed

Scheduling & Operations

  • Manage and maintain master front office schedules across all locations
  • Coordinate staffing coverage to ensure operational efficiency
  • Assist Front Office Manager with scheduling adjustments based on patient volume and business needs
  • Help improve front office workflows and operational processes

Coverage Support

  • Provide front desk coverage for callouts, PTO, or staffing shortages across all locations
  • Support patient check-in/check-out, scheduling, registration, and phone coverage as needed
  • Maintain smooth daily operations during staffing changes or high-volume periods
  • Ensure assigned front office responsibilities, including recalls and no-show follow-up, are completed accurately and in a timely manner.

Leadership Support

  • Act as a resource for front office team members and Front Office Manager /leadership team.
  • Promote accountability, teamwork, and excellent patient service
  • Assist with other projects and duties as assigned

Qualifications

  • High school diploma required; Associate's or Bachelor's degree preferred
  • Two (2) or more years of experience in a medical front office or healthcare operations role preferred.
  • Previous experience training, coaching, mentoring, or leading front office staff required. Supervisory experience is preferred.
  • Strong leadership, communication, and problem-solving skills
  • Ability to work independently and adapt in a fast-paced environment
  • Proficiency in EMR systems, scheduling software, and Microsoft Office

Schedule & Location

Full-Time | Monday–Friday
Hours: 7:30 AM – 4:30 PM

This position is primarily assigned to Bedford location but requires travel between Bedford, Derry, Londonderry, and Windham offices.

Compensation

Starting at $22.00/hour; higher compensation considered based on experience

Why Join Us

  • Join a specialized women's healthcare clinic committed to providing exceptional, patient-centered care
  • Benefits eligible from day one of employment
  • Strong commitment to work-life balance with no evenings or weekend schedules
  • Consistent weekday schedule that supports predictability and stability
  • One-hour lunch break to allow time to recharge during the workday
  • Opportunity to train and mentor a team of 10+ front office professionals in a collaborative, patient-centered environment where your expertise makes a meaningful impact.
  • A multi-site role with variety and opportunities to collaborate across locations

    Create a job alert for this search

    Medical Front Office Trainer • bedford, New Hampshire, United States

    Similar jobs

    Occupational Therapy Assistant (COTA)

    Genesis HealthcareBedford, NH, United States
    Full-time +1

    Overview **Considering a move to New Hampshire? Eligible candidates may qualify for relocation assistance and support with state licensure.At Powerback, we're on a mission to improve lives.As the ... Show more

     • Promoted

    Medical Assistant (Leominster)

    The Vascular Care GroupLeominster, MA, United States
    Full-time

    Medical Assistant (Leominster).Leominster, Massachusetts, United States.This role is generally responsible for providing administrative and clinical support in a vascular medical office.This candid... Show more

     • Promoted

    Medical Assistant - Reliant Medical Group

    UMRLeominster, MA, United States
    Full-time +1

    Inventing The Future Of Health Care.Sign-on Bonus for External Candidates.For those who want to invent the future of health care, here's your opportunity.We're going beyond basic care to health pro... Show more

     • Promoted

    Patient Services Representative - Front Desk - Part-Time - Bedford, NH

    Northeast Dermatology AssociatesBedford, NH, United States
    Part-time

    Medical Assistant - Part-Time - Bedford, NH.The Medical Assistant plays a pivotal role in supporting dermatology physicians by delivering high-quality patient care.Responsibilities include patient ... Show more

     • Promoted

    Medical Assistant

    Justice Resource InstituteLittleton, MA, United States
    Full-time

    Job Category: Medical/Healthcare.Requisition Number: MEDIC003153.Location: Littleton, MA 01460, USA.Schedule: Sunday-Thursday or Tuesday-Saturday, 1:00 PM - 9:00 PM.Are you the Medical Assistant we... Show more

     • Promoted

    Certified Medical Assistant

    Mass Lung & Allergy PCLeominster, MA, United States
    Full-time

    As a Medical Assistant (MA) at MASS LUNG & ALLERGY (MLA) this position performs a wide variety of duties and responsibilities in a manner that places emphasis on quality of care and customer servic... Show more

     • Promoted

    Office Manager Leominster, MA hold

    ESR HealthcareLeominster, MA, United States
    Full-time

    Office Manager Leominster, MA Hold.Office Manager Leominster, MA hold.Experience level: Mid Level (5-8 yrs exp.Experience required: 5 Years Education level: High school or equivalent Job function: ... Show more

     • Promoted

    Medical Assistant

    Revere MedicalGroton, MA, United States
    Full-time

    Built for what healthcare should be.At Bookmark Medical, we're building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress.If you're a Medical Assistant who beli... Show more

     • Promoted

    Sales Trainee

    Red BullBow, NH, United States
    Permanent

    This is a training role that is made to prepare the Sales Trainee for the Account Sales Manager role.The role primarily is to support sales initiatives and provide route coverage for the ASM during... Show more

     • Promoted

    Medical Assistant II (MA) - Family Medicine

    Dartmouth HealthMilford, NH, United States
    Full-time

    Responsible for clinical duties such as taking vital signs, giving injections, performing simple diagnostic tests, collecting specimens, drawing blood, sterilizing and cleaning equipment, and maint... Show more

     • Promoted

    Assistant Dental Office Manager

    Aspen DentalAmherst, NH, United States
    Full-time

    Assistant Dental Office Manager.At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO).Our best-in-c... Show more

     • Promoted

    Remote Resident Medical Specialist (MD/DO)

    Turing Leominster, Massachusetts
    Remote
    Full-time
    Quick Apply

    Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems.Turing s... Show more

     • Promoted

    Work from home - Market Research Study

    Earn HausLyndeborough, New Hampshire, United States
    Remote
    Full-time +1

    We are urgently seeking people interested in taking market research studies for well known brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Ear... Show more

     • Promoted

    Dental Practice Front Office Coordinator

    Pearl Dental Centr PCPepperell, MA, United States
    Full-time

    A well-established family dental practice is offering an exciting opportunity for Dental Practice Front Office Coordinator.We are a friendly team of professionals and are seeking a team player with... Show more

     • Promoted

    Branch Office Administrator - Leominster, MA

    Edward D. Jones & Co., L.P.Leominster, MA, United States
    Full-time

    As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients.You'll play a key role in supporting client accounts, facilitating communication, and... Show more

     • Promoted

    Supervisor, Revenue Cycle Management, Collections

    Cardinal HealthConcord, NH, United States
    Full-time

    What Revenue Cycle Management (RCM) contributes to Cardinal Health_** Practice Operations Management oversees the business and administrative operations of a medical practice.Revenue Cycle Managem... Show more

     • Promoted

    Store Manager in Training

    O'Reilly Auto PartsBedford, NH, United States
    Full-time

    Assist store manager in areas of sales, appearance, and overall operations of store.Objective is to receive hands on training preparing manager in training for a management position in another stor... Show more

     • Promoted

    Physical Therapy Assistant - Travel Contract

    Pro VentureLeominster, MA, United States
    Full-time +1

    Travel Physical Therapist Assistant Opportunity.Make a real difference as a travel Physical Therapist Assistant in Leominster, MA.You will work with patients recovering from injuries or illness, he... Show more

     • Promoted

    Medical Front Office - Patient Service Specialist

    Select MedicalBedford, NH, United States
    Full-time

    Patient Service SpecialistWhen patients enter our outpatient physical therapy center in Bedford, we want them to have an exceptional experience starting at the front desk.As a patient service speci... Show more

     • Promoted

    Produce Clerk

    Hy-VeeFitchburg, MA, United States
    Full-time

    Additional Considerations (if any): * At Hy-Vee our people are our strength.We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and co... Show more