Accenture is seeking an experienced leader to guide utilities customer service transformation. You will drive assessment-to-implementation programs, crafting future-state operating models and roadmaps that balance customer experience, regulatory needs, and business value. You will lead diverse teams, engage client leadership, and deploy AI-driven initiatives across channels. You bring at least 6 years of strategy/consulting experience with a focus on customer service, plus 3+ years turning #J-18808-Ljbffr
Utilities Growth Strategy Lead CX Transformation & AI • Scottsdale, AZ, United States
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