PromoMats and Commercial Platforms Solution Architect

Job Description:

• Lead solution architecture, design workshops, technical decision-making, and implementation governance.
• Serve as the technical subject matter expert for Veeva PromoMats and related Veeva Vault commercial and medical applications.
• Translate business and compliance requirements into scalable technical and configuration designs.
• Design and oversee PromoMats configuration, including document lifecycles, workflows, metadata, objects, security, reporting, and deployment.
• Define and govern integrations among PromoMats, Salesforce CRM, digital channels, marketing platforms, identity systems, customer reference data, MDM, analytics platforms, and external agency solutions.
• Prepare and maintain solution architecture diagrams, technical specifications, configuration documentation, SOPs, and operational procedures.
• Support promotional content migration, metadata mapping, reconciliation, and MLR process design.
• Review implementation-partner deliverables and ensure technical decisions align with Cristcot standards and business objectives.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Life Sciences, Business, or a related field.
• 5+ years of experience implementing, configuring, or supporting Veeva Vault commercial solutions.
• At least one end-to-end Veeva PromoMats implementation.
• Hands-on experience with Vault configuration, document lifecycles, workflows, metadata, objects, security, reporting, and deployment.
• Experience with PromoMats content migration and MLR process design.
• Experience integrating Veeva Vault applications with Salesforce CRM.
• Experience supporting pharmaceutical, biotechnology, medical device, or other life-sciences commercial organizations.
• Strong understanding of commercial processes, including CRM, customer engagement, promotional review, customer data management, sales enablement, and commercial analytics.
• Experience supporting pre-commercial or commercial launch activities.
• Knowledge of FDA promotional requirements, system validation practices, and 21 CFR Part 11.
• Strong analytical, communication, documentation, and stakeholder-management skills.
• Experience working with external implementation partners and outsourced commercial organizations is preferred.
• Experience with Veeva OpenData, MedComms, Publications, HCP/HCO reference data, MDM, and affiliation data is preferred.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to travel up to 10%, as needed.

Benefits:

• Health insurance
• Flexible work arrangements