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Seattle Children's
Patient Access Center Business Ops ManagerSeattle Children's • Remote, Alaska, United States
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Patient Access Center Business Ops Manager

Patient Access Center Business Ops Manager

Seattle Children's • Remote, Alaska, United States
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Job Description:

  • provides strategic and operational leadership for the programs, business systems, and shared functions that support the Patient Access Center
  • oversees operational programs such as workforce management, training and quality, business systems optimization, and process improvement initiatives that enhance access, team performance, and the patient/family experience
  • partners with internal teams, clinical and operational leaders, IT, and analytics to ensure that shared services programs operate effectively and align with organizational goals

Requirements:

  • Bachelor degree in Business, Healthcare Administration, or job relevant field
  • Five (5) years of relevant experience in patient access, healthcare operations, business systems management, project management, analytics, or a similar environment
  • Minimum of two (2) years' experience in management/supervisory role
  • Preferred MHA, MBA or equivalent
  • Experience in an academic healthcare setting or related field
  • Experience in a contact center environment

Benefits:

  • medical, dental, and vision plans
  • 403(b)
  • life insurance
  • paid time off
  • tuition reimbursement
  • more
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Patient Access Center Business Ops Manager • Remote, Alaska, United States

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