As a full-time Platform Integrity Lead, the successful candidate will manage the incident management process for Spotify's Ads business, ensuring effective resolution of ad serving issues while collaborating with cross-functional teams to protect revenue and enhance client relationships. Key responsibilities: Own and evolve the cross-functional incident management process for the Ads business Act as the central coordination point across various teams including Ads R&D, Sales, and Marketing Identify trends in ad serving issues and partner with technical teams to drive long-term solutions Required qualifications: 7+ years of experience in ad operations, product operations, or related roles in digital advertising 3+ years of experience with programmatic advertising or technical ad systems Strong understanding of ad serving, measurement, and billing systems Experience in building operational processes in fast-paced environments Familiarity with incident management tools such as Jira or CRM systems
Platform Integrity Manager • Astoria, New York, United States
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