Leading high-impact customer analytics, the full-time Senior Analyst, Customer Analytics will focus on customer behaviors and opportunities within key growth programs while working remotely to deliver actionable insights and strategic recommendations. Key responsibilities Define success metrics and track impact across key business outcomes, including engagement, conversion, retention, and Customer Lifetime Value (CLV) Collaborate with product, marketing, CRM, and digital teams to influence strategic roadmaps and execution Design and execute A/B tests and experiments, applying statistical methods to measure impact, ROI, and lift Required qualifications 5+ years of experience in a hands-on data analyst or growth analytics role Bachelor's degree in Data Science, Information Systems, Mathematics, Statistics, Business Analytics, or a related quantitative field Advanced SQL proficiency for complex data querying, transformation, and optimization Strong knowledge of statistical analysis methods, including hypothesis testing and regression analysis Proficiency with Python or R for data mining, feature engineering, or statistical modeling
Senior Analyst, Customer Analytics • Sunnyvale, California, United States
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