Dexian is seeking a Business Execution Consultant 4 (Contact Center Trainer) to work from Charlotte, NC and Des Moines, IA on a 12-month engagement. You will design and develop training for complex Business Execution initiatives, focusing on Epiplex simulations and CCaaS workflows. Lead content creation, collaborate with SMEs, and ensure training materials stay aligned with platform changes and client needs. Strong instructional design and experience in contact center environments are required. #J-18808-Ljbffr
Senior Contact Center Training Designer • Raleigh, NC, United States
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