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Libra Solutions
Case CoordinatorLibra Solutions • Remote, Arizona, United States
Case Coordinator

Case Coordinator

Libra Solutions • Remote, Arizona, United States
4 days ago
Job type
  • Full-time
  • Remote
Job description

Job Description:

  • Comfortable managing active caseload of (100-150) cases
  • Grow relationship with law firms and medical providers
  • Communicate effectively with attorneys, clients and medical providers to ensure best care and best service possible.
  • Effectively oversee medical treatment for accident victims, including but not limited to scheduling and coordinating appointments, analyzing medical records and arranging transportation.
  • Assess and make funding decisions up to $25K
  • Maintain workflow through prioritization of daily and weekly tasks
  • Perform weekly metrics by reviewing dashboards, verifying data, and noting basic trends to support accurate case tracking.
  • Collaborate with internal stakeholders to ensure service levels and revenue goals are met.
  • Occasionally assist with training new team members.
  • Provide the best customer service daily.

Requirements:

  • Exemplary customer service and time management
  • Organized and ability to prioritize well
  • Thrives in team environment
  • Knowledge of medical terminology and life cycle of a case
  • Ability to assess overall case metrics, build/maintain relationships with law firms and make timely decisions independently and with help from supervisor.

Benefits:

    We believe taking great care of our customers starts with taking great care of our people. That’s why we offer competitive compensation and a comprehensive benefits package, including a choice of multiple medical plans, dental, vision, and life insurance, a 401(k) with generous company match, flexible spending accounts for medical and dependent expenses, and time off to recharge.
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Case Coordinator • Remote, Arizona, United States

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