GPO/IDN Contract Analyst

Owens & Minor

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care.

Global Reach with a Local Touch

• 140+ years serving healthcare
• Over 14,000 teammates worldwide
• Serving healthcare partners in 80 countries
• Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland
• 40+ distribution centers
• Portfolio of 300 propriety and branded product offerings
• 1,000 branded medical product suppliers
• 4,000 healthcare partners served

Benefits

• Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.
• Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.
• Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.
• Voluntary Supplemental Programs We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
• Support for your Growing Family Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
• Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
• Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave including parental leave.
• Well-Being Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs all at no cost to you.

The anticipated salary range for this position is $65k-$75k. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.

Job Description

Administer group membership activities for Group Purchasing Organizations (GPO's), Integrated Health Networks (IHN's), and other miscellaneous customer groupings. This position supports department and sales leadership with managing contractual relationships and driving a best-in-class approach to managing revenue through a multi-channel distribution model. The incumbent will work closely with management to deliver premium customer service while driving revenue growth through data analytics. This position will be a trusted advisor in membership management and will be responsible for advocating systems and tools that draw efficiency and enhanced value into the organization. This position is viewed as a team leader, capable of assisting other team members in meeting deadlines, fostering a rich collaborative environment.

• Perform validation tasks and analyze both spend and contract data to determine proper customer pricing. Leverage data and strong relationships with stakeholders to protect company interests.
• Update and maintain SAP with GPO, IHN's and miscellaneous customer group affiliation changes for compliant contracts and with respect to pricing tier requirements.
• Support the membership team in providing guidance through day-to-day task, including ensuring membership meets deadlines.
• Responsible to review and provide standard work resolution to discrepancies that arise, including implementing change management practices.
• Maintain an accurate database of membership information, which is the source used for sales reporting, GPO fee payments, and sales incentives.
• Implement customer migrations in a timely manner and prioritize tasks in a fast-paced environment.
• Ensure application of Corporate Financial Policies, establish and maintain internal control procedures within area of responsibility.
• Maintain a high level of customer service in all aspects of the job functions. Act as a liaison between Contract Management, Pricing, Chargebacks, Field Sales and Distribution by developing strong and open relationships with all groups.
• Support day-to-day Membership tasks as required, inclusive of performing membership audits as applicable.
• Responsible for customer reporting for the Sales Team which includes developing tools to assist the team with tracking, analyzing and reporting on GPO Contract related pricing effectiveness and training the team on the use of these tools and reports.
• Assist Senior Contract Managers with migration analysis for end user changing IHN or GPO affiliations along with drafting simple contract documents.
• Drive team results: Effective pricing and tier recommendations, Accuracy and timeliness in supporting chargeback/rebates processes and Accuracy and timeliness in implementing GPO contract pricing.

Qualifying Experience

• Bachelor's degree in business or closely related field
• Broad-based knowledge of the Health Care Industry, including GPOs, IHN organizations, and distribution (preferred)
• 3 or more years of experience in any of the following: finance, commercial analytics, strategic pricing, contract analysis or closely related field (preferred)
• Knowledge of SAP systems (preferred)
• Group membership experience (preferred)
• Technical: Expert knowledge of MS Office (Excel/Word); SAP systems.
• Must have leadership qualities including customer-centric, global mindset, results-driven, collaborative, candor and speed.
• Key skills required are excellent analysis capability, excellent written and oral communication skills, motivated to learn and teach.
• The ability to quickly learn and leverage systems, as well as understanding of system interrelationships.
• Ability to work cross-functionally and translate business needs and goals to business processes and reports.
• Strong business acumen, an aptitude for discovery with quantitative analysis, and effective communication skills.
• Demonstrate a commitment and quality to performance through personal example by adopting a customer centric philosophy.
• Actively seek and positively respond to performance and personal development feedback, while initiating activities to enhance personal functional effectiveness to realize full career potential.
• Inquisitive, creative, and self-motivated, an eye for continuous process excellence.
• Available for domestic travel (5%).

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.