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Director of Patient Channel StrategyVirtualVocations • Brooklyn, New York, United States
Director of Patient Channel Strategy

Director of Patient Channel Strategy

VirtualVocations • Brooklyn, New York, United States
2 days ago
Job type
  • Full-time
Job description
Responsible for managing the operational infrastructure of the Direct-to-Patient (DTP) channel for the U.S. launch of MariTide, the full-time remote Director of Patient Channel Strategy will oversee intake workflows, fulfillment processes, and patient support systems while leading a team focused on cash-pay and copay programs. Key responsibilities Own the operational infrastructure of the DTP channel, ensuring seamless integration of workflows, billing, and patient support systems Oversee the design and management of cash-pay, coupon, and copay support programs to deliver patient-friendly payment experiences Define operational KPIs and collaborate with cross-functional teams to ensure operational readiness and continuous improvement post-launch Required qualifications Doctorate degree & 4 years of commercial, digital health, operations, or marketing experience OR Master's degree & 7 years OR Bachelor's degree & 9 years in the same fields Experience in pharma/biotech commercialization or digital health operations with direct accountability for operational model design Familiarity with prior authorization workflows and benefits verification in a specialty therapy context Proven track record of managing operational partners against SLAs and performance improvement Strong systems fluency with the ability to translate operational requirements into workflow specifications
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Director of Patient Channel Strategy • Brooklyn, New York, United States

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