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Expediting SupervisorVirtualVocations • Jersey City, New Jersey, United States
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Expediting Supervisor

Expediting Supervisor

VirtualVocations • Jersey City, New Jersey, United States
30+ days ago
Job type
  • Full-time
Job description
Leading a team in a hybrid environment, the full-time Expediting Supervisor will oversee daily workflows, manage team performance, and ensure service level agreements (SLAs) are met while driving continuous process improvements. Key Responsibilities Supervise and support Senior Records Representatives, ensuring productivity and service excellence Monitor department performance metrics and implement continuous improvement initiatives Serve as the primary liaison between U.S. Legal Support and offshore expediting partners, ensuring alignment and performance monitoring Required Qualifications High school diploma or equivalent required; associate's or bachelor's degree preferred Minimum of 2 years of leadership, supervisory, or team lead experience Experience in customer service, operations, or workflow management preferred Experience managing metrics and performance reporting Experience working with remote or offshore teams is a plus
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Expediting Supervisor • Jersey City, New Jersey, United States

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