Combining business analysis with Salesforce expertise, the full-time salaried IT Business Analyst will translate business needs into effective technology solutions while working remotely and supporting the Commercial & Sales Enablement - Salesforce team. Key responsibilities Translate business and customer objectives into specific requirements and user stories Facilitate communication between product owners and development teams to ensure alignment with business goals Support user adoption and provide end-user training and support for Salesforce solutions Required qualifications Bachelor's degree in computer science, business, or a related technical field 4+ years of IT experience with 1-3 years in product management or business analysis Experience with Salesforce, particularly Salesforce Manufacturing Cloud and Commerce Cloud Familiarity with SQL or database technologies is valuable Salesforce certifications are considered a plus
Salesforce IT Business Analyst • Lowell, Massachusetts, United States
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