Telehealth Analyst Senior

Job Information Location: Work from home (Pennsylvania) Shift: Days (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: Yes Job Summary Responsible for developing and managing projects related to Telehealth initiatives including analysis, training, testing, problem resolution and implementation of solutions. Provides leadership to the Center for Telehealth in the determination of goals, approaches used and mentoring of team members. Works with team members and interacts with stakeholder teams from clinical, operational, administrative, IT and end user areas. Job Duties Leads project initiatives and prepares project documents including project plans, project requirements, design documents, flow charts, requests for vendor proposals, presentations, test plans, procedures, training materials, stakeholder communications and reports. Applies the concepts of standard system methodologies and project management throughout the implementation and use of assigned applications, including routine progress reporting, procedure documentation and change control processes. Ensures that Telehealth project initiatives overall system design meets business objectives, becomes integrated into operations and results in cost‑effective solutions of value to patients and physicians. Provides input to the Telehealth Management Team in the development of annual goals and initiatives. Conducts outreach to clinical, administrative and IT teams to develop working relationships and determine how best Telehealth solutions can support the goals and objectives of the organization in its efforts to provide quality patient care and patient satisfaction. Performs independently and leads other analysts and data coordinators in data analysis and reporting in support of Telehealth initiatives, including data gathering, extraction, manipulation, interpretation, analysis and translation into meaningful reports that meet stakeholder needs and measure the impact of initiatives. Works with outside vendors and internal Information Systems staff to ensure that Telehealth technologies and services adhere to established internal and external specifications, policies and regulations including confidentiality, release of information and HIPAA. Work is typically performed in an office environment. Accountable for satisfying all job‑specific obligations and complying with all organization policies and procedures. Position Details Transform Patient Care Through Advanced Telehealth Solutions and Digital Health Excellence Are you passionate about leveraging technology to improve patient care and expand access to healthcare services? Join Geisinger's Center for Telehealth and play a critical role in advancing innovative virtual care solutions that connect patients and providers across our communities. As a Senior Telehealth Analyst, you'll lead enterprise‑wide telehealth initiatives, collaborate with multidisciplinary teams, and drive projects that enhance patient experience, improve clinical workflows, and support organizational growth. This is an exciting opportunity to influence the future of digital healthcare while working alongside clinical leaders, operational teams, and technology experts. Work location: Hybrid Position. Candidates must reside within Geisinger's service area to support onsite training, stakeholder engagement, and operational initiatives as needed. Hours: Full time, day shift. Required Experience Minimum of six (6) years of experience. Benefits Full benefits (health, dental and vision) starting on day one Three medical plan choices, including an expanded network for out‑of‑area employees and dependents Pre‑tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) Company‑paid life insurance, short‑term disability and long‑term disability coverage 401(k) plan that includes automatic Geisinger contributions Generous paid time off (PTO) plan that allows you to accrue time quickly Up to $5,000 in tuition reimbursement per calendar year MyHealth Rewards wellness program to improve your health while earning a financial incentive Family‑friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work‑life support, digital self‑help tools and more. Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance Education Bachelor's Degree- (Required), Master's Degree- (Preferred) Certification(s) and License(s) None specified. Skills Critical Thinking Waterfall Model EEO Statement We are an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. #J-18808-Ljbffr