Home Equity Specialist

A Home Equity Specialist is responsible for providing a broad range of services to customers of our Community Offices; achieving service goals as established in Bank’s annual operating plan; complying with operating policies and procedures established for the Consumer Lending function; communicating with appropriate personnel; responding to inquiries or requests for information; and maintaining appropriate records and providing assigned reports, as required. What competencies are needed to be successful in this role? An associate degree or equivalent preferred. A minimum of three (3) years’ experience in banking and/or real estate lending/ law firm real estate processing normally required. Proficient reading, writing, grammar, and mathematics skills. Excellent communication skills and strong attention to detail. A working knowledge of bank operating policies and procedures. What does a successful first year in this position look like? Provides a broad range of consumer lending services to customers of our Community Offices as follows: Maintains a thorough knowledge of the features and benefits of all bank consumer products and services to ascertain customer needs and to provide excellent customer service. Handles communications from customers, law firms, other lenders, and community office staff regarding loan status, approvals, payoffs, etc. Assists customers in obtaining specialized services from other bank departments as necessary; provides help to customers with specific inquiries or service problems. Inputs data loan origination and host systems. Prepares necessary mortgage compliance documents (disclosures, etc.) Reviews new application packages for accuracy, completeness, and prepares them for underwriting. Prepares commitment letters. Prepares closing packages with all applicable loan and legal documents. Generates flood certifications, regulatory disclosures, etc. from web sites. Orders appraisals, flood certifications, title reports, etc. Works with underwriters to ensure clear title and all conditions of commitment satisfied prior to closings, e.g., taxes, judgments, liens, etc. What makes working at Canandaigua National Bank different? Our Core Values guide how we serve, lead, and grow alongside our community. By working wholeheartedly , feeling empowered , acting with courage , being authentic , and serving with a noble spirit, WE CAN fortify healthy lives by doing what's right for our customers and the community. Our culture nurtures passionate employees and offers great rewards including: Medical, dental, vision, FSA, HSA options for both part-time and full-time employees. Medical coverage is also offered for domestic partners. Paid holidays, vacation, and sick time. Retirement benefits that include a 401(k), Profit Sharing, and Employee Stock Ownership Plan (ESOP). Tuition assistance. Community focused volunteer opportunities. Award winning wellness program that promotes a solid work/life balance. Banking perks and discount programs. Our goal is to ensure that our bank, employees, and our community thrive and grow, now and for the next 135 years. We’re in it for the long haul. What truly sets us apart from other financial institutions is the quality and commitment of our employees. We’ve assembled a diverse team of people who share a primary focus: to provide exceptional service for our customers. As an organization, we are committed to hiring, training, developing, promoting, and celebrating employees from historically disadvantaged groups. At Canandaigua National Bank, we welcome the unique contributions that you can bring in terms of ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, religion, disability, sexual orientation, education, and culture. Canandaigua National Bank remains an independent community bank. If you want to be a part of something special, join us today! Canandaigua National Corporation and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran. Compensation range- $21.50-$25.00/ hr. The actual salary offered within the range is dependent on a variety of factors including, but not limited to, relevant experience, qualifications, skills, level offered, and performance expectations. #J-18808-Ljbffr