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Remote Clinical Support CoordinatorVirtualVocations • Knoxville, Tennessee, United States
Remote Clinical Support Coordinator

Remote Clinical Support Coordinator

VirtualVocations • Knoxville, Tennessee, United States
1 day ago
Job type
  • Full-time
  • Remote
Job description
Seeking a detail-oriented full-time Remote Clinical Support Coordinator for the 2nd shift, who will manage requests from client hospitals and physicians, ensuring excellence in patient care while working in a fast-paced remote environment. Key responsibilities: Effectively communicate with hospital clinical staff and Access TeleCare physicians to ensure timely and efficient patient care Answer incoming calls to the consult center, accurately taking down patient information and coordinating necessary paperwork Provide Tier 1 technical support to hospitals and company physicians, facilitating timely hand-offs to Tier 2 IT support as needed Required qualifications: High School Diploma, GED, or Equivalent Certification required At least one year of experience in a call center environment, healthcare, or IT Demonstrated proficiency with Microsoft Office programs and communication tools across various operating systems Excellent phone and customer service skills, with a high attention to detail Ability to quickly learn and adapt to new technologies and systems in a fast-paced environment
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Remote Clinical Support Coordinator • Knoxville, Tennessee, United States

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