Seven Falls - Sales Associate

Sales Associate

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.

As a member of the Seven Falls Retail team, this position will perform sales duties which include greeting the guest, showing merchandise through suggestive selling, ringing, and closing the sale. Support Director of Retail, Retail Operations Manager, Retail Cost Controller, and Retail Supervisors in every aspect of the business.

Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.

Essential Duties and Responsibilities include the following (Other duties may be assigned):

• Stocks shelves, counters, or tables with merchandise in an appealing presentation
• Sets up displays or arranges merchandise on counters or tables to promote sales
• Ensures that merchandise is priced appropriately
• Assists guest with selection of merchandise
• Engages the guest in conversation that is both welcoming and informative to enhance their retail experience
• Presents the merchandise to guest according to retail department standards
• Maintains all housekeeping standards within the shop
• Follows retail department closing procedures and handles closing reports effectively
• Uses the tools provided by retail administration to include daily journal, store paperwork and communication book to effectively perform job duties
• Additional duties designated by Director of Retail, Retail Manager, Retail Coordinator or Lead Sales Associate.
• Ships out merchandise in a Five Star manner, ensuring the package is packed effectively to avoid breakage during shipping
• Processes new merchandise to include checking against receiver, appropriately tagged and presented in an appealing manner
• Protects the assets of the hotel by following proper security procedures and handling cash, gift cards, room charges and credit card transactions with accuracy
• Willingness to work in a fast-paced, team-oriented environment
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
• Other duties as assigned.

What we are looking for:

• High school diploma or GED (General Education Degree) or one to three months in Retail experience preferred.
• Flexibly in schedule as this person will need to be available during standard operating hours of the restaurant.
• Enthusiastic, friendly, and energetic team member who works well with others.
• Strong interpersonal communication skills
• Occasional heavy lifting (up to 50 lbs) with a work environment that may be indoors and outdoors at times.

*Reasonable accommodations will be made for individuals with disabilities*

Don't meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.

Why Choose The Broadmoor (Benefits)

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.

• Benefits Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• Career Development We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

Your application will not be penalized for redacting or removing any age-identifying information such as your age, date of birth, or dates of school attendance or graduation.

This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.