Export Coordinator

Export Coordinator

The Export Coordinator will facilitate the coordination of customer documentation requirements for multiple modes of transportation to Mosaic's International Distribution Business and International Customers. This role is also responsible for preparing documentation under Letters of Credit and liaison with customers to ensure they have the proper documentation for importing. Coordinators will receive, evaluate, and respond in a timely manner to customer inquiries. This role will maximize customer satisfaction by meeting customer requirements from point of sale through invoice and cash application.

What will you do?

• Prepare documentation for international shipments of vessels, and railcars as requested in documentation instructions from customers. Create and maintain electronic files to capture vessel documentation and ensure SOX controls.
• Managing documentation from sales to shipping; collaboration and coordination of issues for customers, sales teams, vessel coordination, vessel agents, custom brokers, labs and government entities. As required, coordination of bank transactions specific to letters of credit and collections; ensure documentation meet letter of credit requirements.
• Expedite documents to reduce demurrage and financial penalties.
• Maintain Foreign Trade regulations and compliance by providing agents with SED (Shipper's Export Declaration) filings for U.S. Customs.
• Enter vessel shipment records into marine insurance database.
• Complete and sign IMSBC (International Maritime Solid Bulk Cargoes) declaration for vessel agents.
• Prepare or request Proforma documents for review by customers.
• Upon shipment, complete, sign and obtain final vessel documentation (Invoice, BL, COA, CO, Weight, etc.) for delivery to customers.
• Review contracts and sales orders to ensure customer data is correct for invoicing accuracy.
• Coordinate, expedite, and provide shipment data to teams responsible for SAP transactions. Partner and collaborate with Product Management, Sales, Customer Service, Mosaic International, Inventory Control, Distribution Services and Billing Admin as needed.
• Responsibility for managing the financial transaction of cash applications per vessel, coordinating with customers on their accounts, issuing financial transactions related to interest adjustments and early payments as well as finalizes pricing activity for each vessel shipment.
• Coordinate and prepare documents pertaining to credit and debit memos for early or late payment to customers.

What do you need for this role?