Fintech Customer Support Representative – Ames, Iowa
We are seeking a dedicated Fintech Customer Support Representative in Ames, Iowa, to provide exceptional assistance to our clients.
Responsibilities
- Respond to customer inquiries via phone, email, and chat, resolving issues efficiently.
- Assist with onboarding new clients and guide them through our platform features.
- Troubleshoot technical and account-related issues promptly.
- Maintain detailed records of customer interactions and resolutions.
- Collaborate with internal teams to improve service quality and product offerings.
Skills & Qualifications
Strong CommunicationProblem-solvingTechnical AptitudeBenefits
Competitive salary, health insurance, retirement plans, flexible scheduling, and opportunities for growth.
Employment Details
Seniority level : Entry levelEmployment type : Full-timeJob function : OtherIndustries : Hospitals and Health CareLocation : Ames, IAJ-18808-Ljbffr