Director, AI COE

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Horizon Blue Cross Blue Shield of New Jersey empowers our members to achieve their best health. For over 90 years, we have been New Jersey’s health solutions leader driving innovations that improve health care quality, affordability, and member experience. Our members are our neighbors, our friends, and our families. It is this understanding that drives us to better serve and care for the 3.5 million people who place their trust in us. We pride ourselves on our best-in‑class employees and strive to maintain an innovative and inclusive environment that allows them to thrive.

The Director of the AI Center of Excellence will lead the strategic vision, development, and execution of enterprise‑wide Artificial Intelligence initiatives within the organization. This role is responsible for driving innovation, ensuring compliance with healthcare regulations, and delivering AI solutions that enhance operational efficiency, improve member experience, and support clinical and financial outcomes. The Director serves as a thought leader and advisor to senior leadership, ensuring the CoE delivers measurable value and operational efficiency.

Strategic Leadership & Vision

• Guide the strategic vision, roadmap, and execution of the AI CoE, ensuring the delivery of measurable business value in alignment with organizational priorities
• Communicate the AI strategy and roadmap to stakeholders at all levels of the organization in a collaborative and consultative manner; build strong relationships with key stakeholders to drive AI adoption and alignment
• Partner with business and IT stakeholders to identify high‑value AI technology enabled use cases, assess feasibility, and prioritize initiatives based on impact and ROI
• Stay current with emerging trends in AI and healthcare technologies to guide future innovation
• Influence and navigate the corporate landscape to secure resources and support for AI initiatives
• Assess and quantify AI‑related risks, including potential business losses and human impacts
• Ensure stakeholders are informed (e.g., explainable AI and bias detection) and promote ethical use of AI
• Promote the value of AI to all levels of the organization; drive enterprise change management, including training programs to upskill staff and foster an AI‑first culture

AI Project Execution & Delivery

Technology & Innovation

Operational Excellence & Governance

Leadership & Talent Development

Education & Experience

Additional Licensing, Certifications, Registrations

Knowledge, Skills, and Abilities

Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware.

Salary Range

$152,500 – $208,110

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to : education, experience, licensure, certifications, geographic location, and internal equity. This range has been created in good faith based on information known to Horizon at the time of posting. Compensation decisions are dependent on the circumstances of each case. Horizon also provides a comprehensive compensation and benefits package, which includes :

Disclaimer

This job summary has been designed to indicate the general nature and level of work performed by colleagues within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of colleagues assigned to this job.

Equal Opportunity

Horizon Blue Cross Blue Shield of New Jersey is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability and any other protected class as required by federal, state or local law. Horizon will consider reasonable accommodation requests as part of the recruiting and hiring process.

About Us

We are the leading health insurer in New Jersey, trusted by generations of families and businesses. We are dedicated to enriching the lives and health of our members and the New Jersey communities we serve, because we live and work here too.

Our Mission

We empower our members to achieve their best health.

Our Vision

We are New Jersey’s health solutions leader driving innovations that improve health care quality, affordability and member experience in the markets we serve.

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