A company is looking for a Call Center Agent - Travel Benefits.
Key Responsibilities
Manage inbound calls and assist travelers using multiple systems
Handle emails and process requests while multitasking in a fast-paced environment
De-escalate challenging calls and collaborate with team members on side projects
Required Qualifications
Must be a Delta retiree with experience in Deltamatic
High School Diploma or equivalent is required
Must successfully pass a criminal background check
Ability to navigate multiple systems and learn new processes quickly
Must pass an internet speed test and connect via ethernet cable
Call Center Agent • Riverside, California, United States
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