Casualty Claims Technical Director/Senior Claims Technical Director

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Alternative Markets specialized in mono-line and/or multi-line primary programs on either a traditional guaranteed cost (Specialty Programs) or risk-sharing basis (Agency, Association or Group Captives). Alternative Markets focuses on niche programs.

Alternative Markets is looking for a Senior Claims Specialist/Claims Technical Director to join their team. Ideally we are looking for candidates who can work out of our downtown Cincinnati office but we are also open to remote candidates. Job title and salary will be dependent upon successful applicant's level of experience.

Essential Job Functions and Responsibilities

• Manages a significant inventory of claims for a highly complex product(s) or line of business.

• Responsible for conducting thorough investigations, critically assessing coverage and liability, and formulating strategic approaches to claim resolution.

• Responsible for analyzing and negotiating settlements within prescribed authority, and participates in arbitrations, mediations, depositions, or trials.

• Responsible for creating and implementing strategic coverage decisions, determining outcomes, and formulating negotiation strategies for stakeholders.

• Oversees the issuance of payments within assigned authority limits, ensuring accuracy and timeliness.

• Ensures all correspondence, reports, and settlement agreements are accurately documented and strategically managed.

• Serves as the technical expert on a product(s).

• Evaluates and makes recommendations to executive management on internal and external issues of strategic importance to a product(s).

• Performs other duties as assigned.

Job Requirements

• Education: Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.

• Experience: Generally, a minimum of 18 years of experience in property and casualty claims handling. Completion of a professional designation preferred, such as Associate in Claims (AIC).

• Scope of Job/Qualifications: Operates at the highest authority level on complex, high-impact assignments, possessing extensive technical knowledge and skills in both product and industry. Excellent analytical, negotiation, and problem-solving skills. Recognized as the company expert in their field. Ensures compliance with all legal, statutory, and regulatory requirements and is accountable for achieving performance targets and business results. Accountable for ensuring that budget and performance targets are met. Provides technical advice and support to lower-level positions, management, and other departments.

Business Unit:

Alternative Markets

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at .

*Excludes seasonal employees and interns.