Solutions Analyst

About The Role

Responsible for providing expert technical advice, consulting to customers and sales team and architecting Canon solutions based in the customer needs. Exhibits an equal measure of consulting on the process improvements and technical skills and/or experience. Demonstrates technical and investigating abilities to establish themselves as a value-added resource, and trusted advisor/consultant to our internal direct Sales organization.

Your Impact

- Works with assigned internal Sales teams to strategize/develop/participate in solutions revenue initiatives. - Partners with each Sales Manager within the respective assignment to develop an active plan for achieving Software Solutions and Professional Services revenue targets. - As a technical advisor, interfaces with customers, sponsors, and all other stakeholders to identify improvement opportunities in their current business processes. - Generates the highest level of system requirements, based on the customer's needs and other constraints such as budget and schedule. Ensuring requirements are consistent, complete, accurate and operationally defined. - Develop a Proof of Concept (POC) to be delivered to the customer for their review and approval, when necessary. - Develops a Statement of Work (SOW) that will outline the customer requirements responsibilities, and Canon deliverables.

About You: The Skills & Expertise You Bring

Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience. - Experience supporting software sales with an internal Sales team is required. Direct Sales experience is a plus. - Thorough understanding of Information Technology systems and terminology. - Excellent verbal and written communications, with the ability to adapt one's communication style to three levels of internal/external clients (External Customers, Internal Sales Leadership, Internal Sales Reps). - Demonstrable personal organizational skills and attention to detail. - Desired: Cloud and Microsoft Server certifications, Supported Canon, and 3rd Party Software Certifications (ex. Kofax Products, Laserfiche, PaperCut, uniFLOW). - Strong working knowledge of Consultative Sales, Document Management/scanning applications and workflows, Output Management Solutions, and Security Services. - Extensive travel is required, up to 70% with overnight stays (valid drivers' license and acceptable driving record necessary). Certain minimum auto insurance coverages are required. Enterprise Specific: Required industry certifications include CompTIA Cloud Essentials+, CompTIA Project+, CompTIA Security+. Production Specific: Either Certified Color Management Professional or experience in black and white printing with data stream and data conversion software experience. Additional Data Stream knowledge AFP, VIPP, PPML and LCDS/ Metacode a plus. A working knowledge of production room software. High speed black and white operator production experience. In accordance with applicable law, we are providing the anticipated base salary for this role: $76,150 - $114,040 annually.

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at

Who We Are

Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

-Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else

Workstyle Description

Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.