Talent.com
Practice Manager II

Practice Manager II

University of RochesterHenrietta, NY, US
12 days ago
Job type
  • Full-time
Job description

Maternal Fetal Medicine And Urogynecology Practice Manager II

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share : equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location : 500 Red Creek Dr, Henrietta, New York, United States of America, 14623

Opening : Regular

Time Type : Full time

Scheduled Weekly Hours : 40

Department : 910060 OBGYN PERINATOLOGY SMH

Work Shift : UR - Day (United States of America)

Range : UR URCB 208 H

Compensation Range : $24.95 - $32.44

Responsibilities

The Maternal Fetal Medicine and Urogynecology Practice Manager II is responsible for the management of two ambulatory practices (Perinatal Associates Practice and Pelvic Health Practice) and the day-to-day operations of the programs within, with a total of 17 exam / procedure rooms across 2 locations (Red Creek and Lattimore Road). In conjunction with departmental administrative and clinical leadership, it promotes operational efficiency, high quality, outstanding patient experience, and strong financial performance. Supervises, coordinates, and monitors the work activity of employees, and develops goals and objectives for practices under their direction. Performs routine and non-routine duties requiring advanced administrative skills and proficiency with minimum direction. Works collaboratively with Department Administrators, Practice Managers, and / or Practice Administrators of the department to ensure consistency across all site locations regarding process, procedure, and compliance standards. Maintains a positive work environment.

Essential Functions

Operations Management :

  • Implement procedures for enhancing levels of service and quality and enforce medical office policies and procedures in a mid-size practice.
  • Develop guidelines for prioritizing and assigning work activities, evaluating effectiveness, and modifying the process as necessary for a mid-size practice.
  • Establishes and maintains an efficient and responsive patient flow system.
  • Schedules and facilitates regular office meetings with providers and office staff in a mid-size practice.
  • Ensures proper registration and insurance pre-verification management processes are followed, including warm transfers to centralized functions.
  • Prepares a weekly schedule for staff, ensuring proper staffing to support daily office operations, including directly monitoring workflow to ensure accuracy and maximum efficiency in a mid-size practice.
  • Support and uphold policies, procedures, objectives, quality improvement, safety, environmental, and infection control, and codes and requirements of accreditation and financial performance.
  • Oversee maintenance of patient records, including storage and transfer.
  • Establishes performance improvement goals for the office, remaining aligned with the goals and objectives of the department.
  • Work collaboratively with the Division Administrator and providers to build templates in alignment with department expectations and manage ongoing schedule changes.

Human Resources :

  • Responsible for recruiting, hiring, orientation, training, development, evaluation, and clinical administrative staff management in a mid-size practice.
  • Management of clinical staff in collaboration with the site medical director and nurse manager in a mid-size practice.
  • Ensure new initial employee and annual staff mandatories are completed and tracked for compliance.
  • Conduct timely and thorough employee end-of-probation and annual performance appraisals.
  • Perform weekly input and review of payroll in electronic payroll systems. Manages and approves staff requests for time off and overtime.
  • Monitor employee engagement and be a change management leader to foster a positive work environment.
  • Oversee performance management and corrective discipline processes as needed.
  • Service Orientation and Patient Experience :

  • Access and interpret Press Ganey patient satisfaction survey data and regularly share results with providers and staff.
  • Serve as a patient relations advocate by demonstrating skills in resolving difficult patient complaints and concerns.
  • Define expectations for patient satisfaction and live the brand for UR Medicine.
  • Financial Operations :

  • Assists in preparing annual and capital budgets, including required justifications, and effectively manages within budgeted parameters.
  • Responsible for control and accuracy of petty cash, cash reconciliation, and balancing of daily deposits.
  • Develop cost reduction and expense management initiatives in collaboration with the division administrator or site medical director. Hold staff accountable for target achievement.
  • Process pharmaceutical, supply, and other types of orders timely and accurately from approved vendor lists.
  • Maintain provider schedules to ensure adequate visit volumes for patient access and financial performance.
  • Oversee the bi-annual inventory process.
  • Engage in practice performance in clinical quality initiatives through maximizing the number of patients seen.
  • Quality and Compliance :

  • Responsible for maintaining high levels of quality service, environment and compliance with local, state and federal regulation and standards.
  • Oversee completion and submission of quality reports.
  • In collaboration with practice providers(s), oversee clinical compliance for quality assurance, documentation, and reporting.
  • Ensure compliance with standard, HIPAA, OSHA and JCAHO policies.
  • Develop and train / practice for emergency and disaster planning protocols.
  • Understands and enforces patient rights and organizational ethics philosophies.
  • Administration :

  • Attend meetings per department requirements.
  • Act as liaison with property managers to manage and address issues with property / facility.
  • May serve as eRecord superuser.
  • May participate on ambulatory committees to review best practices.
  • Other duties as assigned

    Minimum Education & Experience

  • Associate's Degree, preferably with coursework in business administration or health care administration. Required
  • Bachelor's Degree. Preferred
  • 2 years of administrative experience with 1 year of management experience in healthcare. Required
  • Or an equivalent combination of education and experience.
  • Knowledge, Skills and Abilities

  • Electronic Medical Record (EMR) skills (with training) with proficiency in all aspects, including template building and billing knowledge.
  • Advanced knowledge of medical practices, terminology, and reimbursement policies Preferred
  • Microsoft Outlook email skills (open new, to, cc, send). Preferred
  • Electronic filing skills (name a file, save file, save as).
  • Typing skills. Preferred
  • Intermediate proficiency with Microsoft Word and Excel. Preferred
  • Notary Public within 1 year. Preferred

    The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military / veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

    Create a job alert for this search

    Practice Manager Ii • Henrietta, NY, US

    Related jobs
    • Promoted
    Medical Director (Per Diem / Part Time)

    Medical Director (Per Diem / Part Time)

    Villa of HopeRochester, NY, US
    Part-time
    Medical Director of Psychiatry.Salary range : $180hr-$200hr commensurate with education and experience].Under the direction of the Chief Program Officer, the Medical Director of psychiatry is respon...Show moreLast updated: 30+ days ago
    • Promoted
    Nursing Supervisor

    Nursing Supervisor

    Rochester Regional HealthVictor, NY, United States
    Full-time
    Job Title : Nursing Shift Supervisor Department : Long Term Care Location : Clifton Springs Nursing Home Hours Per Week : 0 Schedule : Per Diem (D / E / N) SUMMARY : Provides oversight of RN / LPN / CNA a...Show moreLast updated: 5 days ago
    Nurse Manager - Emergency

    Nurse Manager - Emergency

    MEO Staffing, Inc.Geneva, NY, New York, USA
    Full-time +1
    Aptos,sans-serif"> Sponsorship No &...Show moreLast updated: 30+ days ago
    RN Supervisor

    RN Supervisor

    WorkFit Medical StaffingRochester, NY, US
    Full-time +1
    Quick Apply
    WorkFit Medical Staffing is looking for an experienced RN Supervisor who is dedicated to providing exceptional patient care and leading a committed nursing team. In this role, you will oversee nursi...Show moreLast updated: 26 days ago
    • Promoted
    Clinical Administrator I

    Clinical Administrator I

    University of RochesterRochester, NY, US
    Full-time
    University Of Rochester Anesthesiology Scheduling Coordinator.As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the val...Show moreLast updated: 30+ days ago
    • Promoted
    Nurse Supervisor

    Nurse Supervisor

    TradeJobsWorkForce14602 Rochester, NY, US
    Full-time
    Nurse Supervisor Job Duties : Accomplishes nursing human resource objectives by selecting, orie...Show moreLast updated: 30+ days ago
    • Promoted
    Supervisor, Medical Office

    Supervisor, Medical Office

    University of RochesterRochester, NY, US
    Full-time
    Job Opportunities At Strong Memorial Hospital.As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share : eq...Show moreLast updated: 30+ days ago
    • Promoted
    Nurse Manager - Ambulatory Surgical Practices

    Nurse Manager - Ambulatory Surgical Practices

    St. Lawrence Health SystemRochester, NY, US
    Full-time
    Nurse Manager - Ambulatory Surgical Practices.Department : Ambulatory (specifically ENT and Ophthalmology) Location : Riedman Campus (100 Kings Highway South) with frequent travel to other ambulatory...Show moreLast updated: 11 days ago
    • Promoted
    Assistant Director of Nursing (ADON)

    Assistant Director of Nursing (ADON)

    Rochester CenterRochester, NY, United States
    Full-time
    Assistant Director of Nursing (ADON).Assist the DNS with management responsibilities and in maintaining the quality of care. Responsible for Wound / Skin Rounds weekly.Assist with compliance and ensur...Show moreLast updated: 15 days ago
    • Promoted
    Sr Residency / Fellowship Admin

    Sr Residency / Fellowship Admin

    University of RochesterRochester, NY, US
    Full-time
    Residency / Fellowship Program Administrator.As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share : equit...Show moreLast updated: 27 days ago
    LPN Supervisor Nights Mon thru Fri

    LPN Supervisor Nights Mon thru Fri

    The Village at Mill LandingGreece, NY, US
    Full-time
    If you’re looking for a job that goes beyond the basics to deliver purpose and joy, you’ll find it here! Welcome to Leisure Care, where employees are here to inspire today’s older adults to embrace...Show moreLast updated: 6 days ago
    • Promoted
    Nurse Manager-Surgical Services

    Nurse Manager-Surgical Services

    Yale New Haven HealthNew Brighton, New York, United States
    Full-time
    To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, account...Show moreLast updated: 2 days ago
    • Promoted
    Manager, Medical Training

    Manager, Medical Training

    Judge Direct PlacementRochester, New York, United States
    Full-time
    The Judge Group is seeking a Reliability Manager for a company located in the Rochester NY area.Lead and mentor a team of maintenance associates, fostering a culture of accountability and continuou...Show moreLast updated: 1 day ago
    • Promoted
    Admissions Director

    Admissions Director

    TradeJobsWorkForce14642 Rochester, NY, US
    Full-time
    Admissions Director Job Duties : Accomplishes admissions human resource strategies by determining acco...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Director of Nursing

    Director of Nursing

    USA JobsCanandaigua, NY, US
    Full-time
    Supervise And Manage All Nursing Staff.Develop and implement nursing policies and procedures.Oversee hiring, training, and ongoing evaluation of nursing staff. Ensure adequate staffing and maintain ...Show moreLast updated: 14 hours ago
    • Promoted
    • New!
    ▷ [3 Days Left] Nurse Manager-Surgical Services...

    ▷ [3 Days Left] Nurse Manager-Surgical Services...

    Yale New Haven HealthNew Brighton, New York, US
    Full-time
    Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect...Show moreLast updated: 3 hours ago
    • Promoted
    Associate Director of Health Services

    Associate Director of Health Services

    Lifetime Assistance IncorporatedRochester, NY, US
    Full-time
    Lifetime Assistance – Associate Director of Health Services.At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developme...Show moreLast updated: 4 days ago
    • Promoted
    Nurse Manager

    Nurse Manager

    TradeJobsWorkForce14609 Rochester, NY, US
    Full-time
    Nurse Manager Job Duties : Identifies patient service requirements by establishing personal ra...Show moreLast updated: 30+ days ago
    • Promoted
    Nurse Manager- Emergency

    Nurse Manager- Emergency

    St. Lawrence Health SystemRochester, NY, US
    Full-time
    As a Nursing Manager, you are responsible for developing and sustaining an environment that supports excellence in clinical practice and patient care on the designated unit.Your demonstrated leader...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Nurse Supervisor (RN)

    Nurse Supervisor (RN)

    Tandym GroupRochester, NY, United States
    Full-time
    A healthcare center in Westchester County is actively seeking a licensed Registered Nurse (RN) to join their facility in Yonkers as their new Nurse Supervisor. Create and maintain an atmosphere of s...Show moreLast updated: 8 hours ago