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Novalink Solutions
Business AnalystNovalink Solutions • Raleigh, NC, United States
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Business Analyst

Business Analyst

Novalink Solutions • Raleigh, NC, United States
19 days ago
Job type
  • Full-time
Job description

NC FAST Business Analyst

Business Analyst is expected to participate throughout the Software Development Life Cycle (SDLC) and responsibilities include but are not limited to:

  • Lead Fit/Gap and JAD sessions that map requirements to standard features and functions
  • Conduct business, operational, financial and comparative analysis used to recommend an effective implementation approach.
  • Execute data queries to support reporting, analysis, data validation, troubleshooting, and testing
  • Identify and document business process, issues, value levers, metrics, and capabilities
  • Develop functional and technical design specifications, process flows, and system documentation to ensure solutions meet business requirements, program objectives, and established standards.
  • Refine User Stories and establish acceptance criteria identified for features
  • Support system testing activities, like developing test scenarios, participating in User Acceptance Testing (UAT), and defect tracking
  • Collaborate with business and technical teams to identify training needs and support user readiness for new or enhanced system functionality, business processes, and operational procedures
  • Participate in implementation activities supporting the successful delivery of system enhancements and operational improvements.
  • Provide end-user support by assisting with production support activities, responding to user questions, and helping resolve system related issues.

Preferred Qualifications:

  • Experience designing intuitive, user-centric UI/UX solutions
  • Proficiency with SQL for querying and validating data
  • Experience with Large Language Models (LLMs), including generative AI use cases

Requirements:

  • Skill Required / Desired Amount of Experience
  • Strong Knowledge of the Software Development Life Cycle (SDLC), including Agile Methodologies Required 5 Years
  • Knowledge of federal and state regulations related to Medicaid and other human services programs Required 3 Years
  • Ability to analyze complex business processes and recommend technology solutions Required 5 Years
  • Experience analyzing and creating user stories, process flows, use cases, mapping, and business requirements documentation Required 5 Years
  • Experience with requirements traceability, testing support, and user acceptance testing (UAT) Required 5 Years
  • Experience facilitating requirements gathering and Joint Application Design (JAD) sessions with Stakeholders, business and technical teams Required 5 Years
  • Proficiency with business analysis and project management tools (e.g: JIRA, Confluence, Visio, Microsoft Office Suite) Required 5 Years
  • Ability to work independently and manage medium complexity work efforts Required 5 Years
  • Experience with NC FAST (Cram Software Suite) or similar integrated eligibility systems Highly desired 5 Years
  • Experience with UI/UX design principles, and user-centric design Highly desired 3 Years
  • SQL Experience for querying and validating data Highly desired 3 Years
  • Experience with Large Language Models (LLMs), including generative Artificial Intelligence (AI) use cases Highly desired 1 Years
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Business Analyst • Raleigh, NC, United States

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