Banquet Houseperson

Europa Village Winery is seeking an experienced Banquet Houseperson to provide authentic and anticipatory service to our guests during special events. The ideal candidate will have a passion for excellent customer service and wine with an out-going, self-motivated and energetic personality.

Banquet Houseperson Reports To:

• Banquet Manager

Responsibilities Specific to a Banquet Houseperson:

• Possess and live Europa Village core values.
• Understands Banquet Event Orders (BEOs) thoroughly and completely.
• Responsible for maintaining the cleanliness and organization of banquet room, hallway, storage and service area.
• Sets up banquet room according to the specifications of the BEO. Pays attention to details.
• Sets up all necessary banquet supplies, checks that food is being prepared, makes sure the room is pleasing and the halls are clean.
• Assists the audiovisual team with equipment set up as needed.
• Assists with assembling temporary dance floors, podiums and other structures.
• Folds linens and rolls silverware in preparation for meeting or event.
• Offers warm and sincere welcome/farewell to all guests.
• Remains alert, courteous and helpful to guests and team members at all times.
• Performs any side work the Banquet Manager or Banquet Captain finds necessary.
• Tears down banquet space after events.
• Assists with clearing of tables and chairs.
• Ensures all equipment is torn down, removed and supplies put away.
• Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver.
• Ensures the banquet room is reset for the next event.
• Other duties as needed.

Expectations of the Banquet Houseperson

• Create and foster an environment of "teamwork" by helping fellow employees or guests without a second thought.
• Be comfortable working on feet for long periods of time.
• Be able to communicate Europa Village's story.
• Ability to treat all associates and guests in a respectful manner.
• Arrive at work prepared with excellent personal presentation standards with a clean, pressed uniform and appropriate slacks, stockings and shoes.
• Arrive on time and be respectful of attendance and punctuality.
• Adhere to Europa Village policies and procedures.
• Be hospitable, welcoming, and exhibit a positive attitude and willingness to assist where necessary.
• Attention to detail.
• Food Handler Certification required,
• Must be able to work holidays and weekends.