BUSINESS ANALYST-REMOTE

BUSINESS ANALYST-REMOTEClick Here to Apply OnlineJob Description ESFM Salary : $80,000-$95,000 A family of companies and experiencesAs the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results.

If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service.

Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states.

Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family todaygreat people.

great services. great results.Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone.

We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.Job SummaryThe QA / Business Analyst is the primary resource supporting definition and direction for our complex integrated facilities management systems.

The QA / Business Analyst understands core sector operations and seeks to gather additional information with diverse client requirements.

Thorough understanding and experience with operational process is used to engineer innovative solutions, drive technology use, and capture data.

The role is essential to support our field operation teams in leveraging data to impact important business decisions, drive efficiency, cost avoidance, and increased margin.

This person is an expert on underlying process flow and purpose, shares knowledge with others to disseminate through the organization as needed, and leads other team members to further develop these skills.

They are responsible for ensuring core tenants are uncompromised, solid master data is upheld, and enterprise level security is continuously maintained.

The QA / Business Analyst is an autonomous, individual contributor role, and does not directly manage other employees. They are able to perform their role independently with confidence and look to leadership for review or approval of proposals and SOPs.

Platforms this role supports : ESFMx, ServiceNow, Nuvolo, eDesk, Smart Inspect, Maintenance Connection, and other technology utilized throughout the organization as required for business partners and clients.

Job ResponsibilitiesIdentify, design and propose new features, functionality, and solutions in support of core tenantsWrite system requirements that align with operational needs to drive efficiencyWrite test scripts and perform the QA tests based new features as well as perform QA tests prior to new releasesDrive execution of planned tasks, milestones, and deliverables to ensure projects are delivered on- time, within the prescribed scopeRecognize potential project risks, provide prudent and timely recommendations for risk avoidanceTrain technology team on new functionality for use in documentation and training materialsMockup process flow diagramsLead system testing processes, identification, tracking and prioritization of defectsCritically assess systems for ease use, propose changes based on opportunity identificationAssist in licensure tracking and compliance for varying solution functionalityAssess and troubleshoot as the escalation point for ESFM Technology Support teamEstablish and maintain strong working relationships with client stakeholders, ESFM employees, and third-party vendorsCommunicate company goals, project objectives, and role expectations to other team membersDevelop and maintain spreadsheets for different business functions, ensuring accuracy and efficiency in data managementUtilize advanced Excel formulas to perform calculations, automate processes, and enhance spreadsheet functionality Job QualificationsExcellent interpersonal skills and effective communication skills are necessary to be able to translate technical information to non-technical audiencesBachelor's Degree or equivalent work experienceMinimum 4 years of technology support experienceEnergetic self-starter able to work independently in a fast-paced environmentHigh sense of ownership, responsibility, and commitment to qualityProven ability to manage multiple tasks and shifting deadlinesEffective organization, collaboration, planning, problem solving, and analytical skillsExperience working with systems listed;

experience in facilities management industry a plusAdvanced Microsoft Office skills (Excel, PowerPoint, Word) This is a primarily remote role with occasional travel.

May require occasional client site visits. Some clients may have strict safety and PPE (Personal Protection Equipment) requirements for onsite visitors, which will need to be followed as they occur.

Apply to Compass Group todayClick here to Learn More about the Compass StoryCompass Group is an equal opportunity employer.

At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.

While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

We encourage applicants with a criminal history (and driving history) to pass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.Associates at Corporate are offered many fantastic benefits.MedicalDentalVisionLife Insurance / ADDisability InsuranceRetirement PlanPaid Time OffHoliday Time Off (varies by site / state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Req ID : 1270237ESFMMARY DICKSON req classification