- Full-time
Clinical Services Manager
Positions Location: Lansing, MI
Job Description
General Purpose of Job: Responsible for management of all clinical services. This includes assisting the Director in meeting the objectives of the Agency; creating an environment for interdisciplinary development; and facilitating integration of all clinical services to assure safe, effective, cost effective patient outcomes.
Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Team members may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
- Monitors and is accountable for quality patient care, patient outcomes, as well as patient satisfaction.
- Identifies need for improvement, facilitates problem solving, and assists in identification, and implementation of solutions.
- Ensures compliance with State, Federal (CMS Conditions of Participation) and Joint Commission regulations.
- Mutually establishes expectations with Associates and follows up to ensure success and achievement of desired outcomes (daily and long term). Completes yearly performance evaluations within established guidelines.
- Maintains current knowledge of relevant professional and regulatory decisions.
- Oversees coordination and management of daily workloads, staffing patterns, and scheduling activities.
- Assists in development of agency budget; responsible for observing and promoting cost effective administration of clinical practices in areas of personnel, supplies, and equipment utilization.
- Recommends selection, retention, or termination of Associates.
- Works with the Agency Director to provide appropriate orientation and continuing education on an on-going basis for clinical staff.
- Maintains a constant two-way flow of information in key relationships.
- Establishes and works toward achieving annual goals that are conducive to team, Agency, and Health System successes, as well as personal professional self-development.
Job Requirements
General Requirements:
Current license as Registered Nurse in the State of Michigan Valid driver's license.
Work Experience:
Minimum of two years supervisory/management level experience Minimum of five years direct care experience Previous Home Care/Hospice experience, preferred. EPIC/EMR experience, preferred. Experience with policy writing, preferred. Computer experience with multiple computer programs, preferred.
Education:
BSN MSN, preferred.
Specialized Knowledge and Skills:
Demonstrated knowledge and ability to use appropriate supervisory and education techniques. Demonstrated leadership skills in leading, planning, organizing, staffing, communicating, and evaluating. Demonstrated ability to write/interpret and follow policies/procedures. Demonstrated excellent interpersonal/communication skills, verbal and written. Understanding of regulatory and accrediting body standards, preferred.
Job Family: Management/Professional
Requirements:
Shift: Days
Degree Type / Education Level: Bachelor's
Status: Full-time
Facility: Sparrow Home Care
Experience Level: 4-9 Years
University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.