Shift Leader

Shift Leader

Join the Grand Opening Team at Chick-fil-A Ruby & Sinto! Be part of something new from day one and help us build the culture, team, and guest experience that will shape our restaurant for years to come.

Job Description

At Chick-fil-A Ruby & Sinto, Shift Leaders play a vital role in shaping our culture, developing people, and delivering remarkable experiences every day.

A Shift Leader consistently demonstrates our Core Values, protects and strengthens our culture, and leads with humility, ownership, and excellence. They set the standard through their attitude, work ethic, and example. Shift Leaders thrive in fast-paced environments, communicate with clarity, and help create a restaurant where both guests and team members feel known, cared for, and valued.

This role partners with restaurant leadership to execute daily operations, coach and develop team members, and ensure every shift reflects our commitment to Operational Excellence and genuine hospitality. Success in this role is measured not only by operational results, but by the leaders they develop and the culture they help create.

Position Type

• Full-Time
• Part-Time

What We Offer

• Competitive pay
• Flexible scheduling (closed every Sunday)
• Leadership development and intentional coaching
• Opportunities for advancement and increased responsibility
• Direct mentorship from an experienced Operator and Leadership Team
• Scholarship opportunities
• A positive, purpose-driven work environment where you can make a meaningful impact
• Free meals while working

Responsibilities

• Lead shifts with excellence while creating a calm, positive, and productive environment
• Model genuine hospitality by creating remarkable guest experiences
• Coach, encourage, and develop Team Members through real-time feedback
• Support the training and onboarding of new Team Members
• Hold yourself and others accountable to Chick-fil-A standards and restaurant expectations
• Execute daily operational systems with excellence, including food safety, cleanliness, quality, and speed of service
• Communicate effectively with fellow leaders to ensure smooth restaurant operations
• Open and/or close the restaurant as a trusted key holder
• Complete cash handling, drawer counts, and end-of-day procedures
• Identify opportunities to improve systems, productivity, and the overall guest experience
• Foster a positive team culture where people feel challenged, supported, and valued

Qualifications

• Demonstrates integrity, humility, and a servant's heart
• Passionate about serving both guests and Team Members
• Positive attitude with a strong work ethic
• Excellent communication and interpersonal skills
• Takes initiative and exercises sound judgment
• Thrives in a fast-paced, team-oriented environment
• Committed to coaching and developing others
• Dependable with reliable transportation
• Flexible availability, including evenings and Saturdays
• Ability to stand and walk for extended periods of time
• Ability to bend, reach, stoop, and perform repetitive motions throughout a shift
• Ability to lift, carry, push, or pull up to 50 pounds
• Ability to work in a fast-paced restaurant environment, including exposure to hot and cold temperatures
• Previous leadership experience is preferred but not required. We are looking for individuals with leadership potential, a growth mindset, and a desire to positively influence others
• Must be available to work 4 opens/closes per week

About Chick-fil-A Ruby & Sinto

Chick-fil-A Restaurants are locally owned and operated by independent franchise Operators.

At Chick-fil-A Ruby & Sinto, our mission is to build leaders who serve with excellence and create lasting impact. We believe great businesses are built by developing great people, and we are committed to creating an environment where our team grows personally, professionally, and as leaders while serving our guests and the Spokane community with genuine care.

Join Our Team
At Chick-fil-A Ruby & Sinto, we believe work should be about more than earning a paycheck. We exist to build leaders who serve with excellence and create lasting impact—in our team, our guests, and the Spokane community.
Whether you're looking for your first job, developing your leadership skills, or pursuing a long-term career, you'll find meaningful opportunities to grow here. We are committed to creating an environment where people are challenged, supported, and encouraged to become the best version of themselves.
Our team is built on integrity, servant leadership, stewardship, innovation, and grit. We believe remarkable hospitality begins by caring for one another, and that developing great people is the foundation of building a great business.
When you join Chick-fil-A Ruby & Sinto, you're joining a team that values hard work, genuine relationships, continuous growth, and making a positive impact every single day.
If you're ready to serve others, grow as a leader, and be part of something bigger than yourself, we'd love to meet you.