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Ancillary Claims Adjuster - Richardson, TXSmart AutoCare • Richardson, TX, United States
Ancillary Claims Adjuster - Richardson, TX

Ancillary Claims Adjuster - Richardson, TX

Smart AutoCare • Richardson, TX, United States
3 days ago
Job type
  • Full-time
Job description

Ancillary Claims Adjuster - Richardson, TX

Title: Ancillary Claims Adjuster - Richardson, TX

Position: Ancillary Claims Adjuster - Richardson, TX

Department: Claims

Description

The Ancillary Claims Adjusters plays a critical role in claims. This is a full-time, in-office position based in Richardson, TX. As a Claims Adjuster in our Claims Administration Department, you will be part of a special team that plays a critical role in our claims process. In this role you will work with customers, vehicle inspectors and repair facilities to determine claim eligibility. Primary Job Functions:

  • Verify information set-up on claims, to determine if the customer's complaint, the diagnosis, the failed parts are documented and justified the approved repair.
  • Verify repair costs are performed within industry standards.
  • Verify repair information to determine if coverage was within the limits of the service contract.
  • Interface with customers, agents, dealers to complete all investigations of claims.
  • Complete a fair settlement of the claim.
  • Contribute to team effort by accomplishing related results as needed.
  • Verify claims are processed following the policy and procedure established by Smart Autocare

Minimum Qualifications :

  • 1 to 2 years of Claims processing or call center experience
  • High School diploma or equivalency

Skills and Competencies Required:

  • Intermediate knowledge of Windows-based computer programs.
  • Exceptional customer service and communication skills.
  • Ability to read, analyze and interpret general business correspondence or technical procedures.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists
  • Spanish fluency/Bilingual a plus
  • Parts and Labor Guide familiarity.
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Ancillary Claims Adjuster - Richardson, TX • Richardson, TX, United States

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