Manager, Operations Enablement

Manager, Operations Enablement

At Strive Health, we're driven by a purpose : transforming the broken kidney care system. Through early identification, engagement, and comprehensive coordinated care, we significantly improve outcomes for people with kidney disease, reducing emergency dialysis and inpatient utilization. Our high-touch care model integrates with local providers and uses predictive data to identify and support at-risk patients along their entire care journey. We embrace diversity, celebrate successes, and support each other, making Strive the destination for top talent in healthcare. Join us in making a real difference.

The Manager, Operations Enablement is responsible for identifying, implementing, managing, and improving operational processes across live markets with a focus on scalability, high performance, and continuous improvement. This key member of the central operations team will work cross functionally to drive key metrics and hit key milestones for Strive priority initiatives. The Manager of Operations Enablement is responsible for owning and managing individual projects and working cross functionally with other teams. This individual will report to the Sr. Manager, Operations Enablement.

The day to day :

• Builds relationships with key internal stakeholders to establish the Operations Enablement team as trusted partners.
• Understands and manages against the nuances associated with customers including health plans, health systems, provider groups, and other value-based care organizations.
• Gains alignment among key stakeholders and cross functional teams on solutions and roll-out plans of team level projects and initiatives.
• Supports the market leadership as needed through reporting / analytics, workflow reviews, and material development.
• Works together with the internal Project Management Organization (PMO) team with structured and ad-hoc projects, ensuring strategic initiatives are successfully implemented within markets.
• Works cross functionally with Product, Tech, Training, and Operations to develop an implementation plan, coordinate roll-out, and support after launch to ensure adoption and provide feedback as necessary.
• Provides project updates / reporting on a consistent basis to various stakeholders about strategy, adjustments, and progress.
• Monitors project scope and progress to adjust as needed. Measure project performance to identify areas for improvement.
• Provides input across functional areas to continuously improve operations and scalability of functions and provides ongoing monitoring and feedback to markets on performance.
• Owns ongoing operations for select Strive wide programs (i.e. Patient materials, Program-Opt in, Consents).

Minimum Qualifications :

Preferred Qualifications :

About You :

Annual Base Salary Range : $86,000 - $104,000