Administrative Specialist II - Communicable Disease Epidemiology and Immunization

Administrative Support For Communicable Disease Epidemiology And Immunization

This position will support the Communicable Disease Epidemiology and Immunization (CD-Imms) Section. The position will provide administrative support by providing customer service and support in a fast-paced work environment. The position will be responsible for triaging multi-line calls from healthcare providers, laboratories, and the public, intake of communicable disease cases reports over the phone requesting and reviewing lab reports from medical facilities, coordinating and transporting specimens throughout King County, performing high-volume data entry into multiple databases, and other administrative duties as assigned. This position reports to the Public Health Administrative Support Supervisor.

Commitment to equity and social justice

Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures. The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.

Healthcare administrative support

• Contact health care providers, laboratories, and hospitals to obtain patient demographic and confidential information.
• Route communicable disease reports received by email / fax to internal and external partners, including other local health jurisdictions and the Washington State Department of Health.
• Provide sensitive communicable disease information to the public and health care providers through various channels (telephone, email, mail). Maintain electronic records of disease case report files, request older case reports from the record center as needed, and send records to the archives.
• Arrange for specimens to be picked up from various locations (including private residences) throughout King County and be delivered to local or state laboratories for testing, including on evenings, weekends and after hours, either by driving the specimens or arranging for a courier service.
• Provide direct customer service and support over the phone to healthcare providers, laboratories, and the general public in a fast-paced work environment.

Case management

Data entry & clerical work

Experience, qualifications, knowledge, skills

Required :

Desired :