Our Company : ISN was established in 2001 and is a global leader in contractor and supplier management. We work closely with a variety of household-name clients in the US, Canada, Europe, Australia, Latin America, and the Middle East to connect them with safe and reliable contractors and suppliers and incorporate a level of due diligence in the contractor management process.
The Position : The Associate Software Developer - DevSupport position is responsible for supporting the ISNetworld application. As a member of ISN’s Product team, you will be exposed to managing tickets, using SQL to identify root causes of issues and troubleshoot as needed.
Who should apply?
- Bachelor’s degree from an accredited university
- Knowledge of T-SQL; writing queries, stored procedures, and functions
- Working knowledge of web development (ASP.NET web forms, MVC, C# or VB.NET a plus)
- Basic knowledge of performance tuning, query optimization, indexes
- Excellent verbal and written communication skills
- A passion for customer service
- Ability to work well in a fast-paced environment
- Solid analytical and problem-solving ability
Primary Duties & Responsibilities :
Handle service requests from internal and external users in an efficient and timely mannerCreate queries on large data setsReverse engineer existing SQL code, data flow and logicImport and export data on Production databasesTroubleshoot the application to identify root causes of system behaviorAnalyze query performance and identify improvement areasBe able to work with development, QA, business teams and at times directly with customersStrive to provide the best service to all customers in every situationJob Location : 3232 McKinney Ave Ste 1500, Dallas, TX 75204.
Employees must be within a commutable distance to the Dallas, TX office. Relocation is required for candidates not already local to the DFW area.In-office attendance up to two times per week for the first 90 days of employment.After 90 days completion, you will have an option to work remotely with at least 1 in-person engagement required monthly (team collaboration day, ISN events, team events, performance reviews, etc.).ISN Benefits
100% company-paid monthly insurance premiums for employees and dependentsMedical, Dental, Vision, and Life InsuranceEmployee assistance program4% retirement matchingLong-Term & Short-Term Disability CoveragePaid time off0-1 year – 15 day (pro-rated first year)1-5 years – 20 days5-10 years – 25 days10+ years – 30 daysHolidays – 13 paid holidaysMonthly cell phone reimbursementComplimentary parking space or monthly reimbursement for DART public transportationTeam-building activities and events, including quarterly kick-off meetings and community volunteer dayMatching charitable gift programProfessional development & training opportunitiesWellness Program : Focuses on community, financial, mental, nutrition, physical and social healthBusiness casual, jeans allowedAll benefits are subject to change with notice to the employeeAll job offers will be contingent on successful completion of a drug screen and background check.
ISN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.