Academic Services Admin

Job Description

Reporting to the Associate Director, the Academic Services Administrator supports ACGME accreditation by acting as interim Program Administrator, developing best practices, and serving as a liaison between programs and the GME Central Office. The role manages operational and administrative program functions, engages with GMEC subcommittees, and ensures timely communication of outcomes and requirements to stakeholders.

Responsibilities

Accreditation :

Serve as a member of the accreditation team within the GME Office. Help develop Program Administrator best practices and provide training to programs. Serve as a mentor for both new and current Program Administrators. Provide support to annual program update process and management of accreditation data and dashboards. Utilize New Innovations to review program data and monitor program evaluation systems. Assist with annual Program Administrator and Faculty development events and retreats. Work on special projects related to accreditation when needed.

Float Program Administrator :

Serve as a backup Program Administrator for programs without a Program Administrator for a short duration. Maintain continuity of mission-critical program operations such as evaluations, billing, Annual Program Evaluation, ACGME ADS update, CCC and PEC committee meetings. Serve as a liaison between Program Director, trainees, and GME Office.

Float Department Administrator :

Serve as a backup Academic Services Administrator for the Department during high volume times. Maintain continuity of mission-critical department operations such as credentialing, evaluation reports, and module tracking. Serve as a liaison between Program Leadership and GME Office. Provide support for PA huddle and the Program Administrator Advisory Council (PAAC).

Support for GMEC Subcommittees and Patient Safety Council :

Be the main point of contact for 1 or more GMEC subcommittees and Patient Safety Council. Duties include scheduling meetings, maintaining committee records, planning and executing committee goals, and being the point of contact and liaison with the GME Office. Assist with the coordination of RCAs.

Onboarding & Credentialing Support :

Supports the GME office during annual onboarding process each spring to including offboarding graduating trainees. Duties include monitoring checklists for completion of onboarding requirements and attending GME check-in days.

Assists with credentialing graduates for licensure and job positions. This includes meticulous record keeping and the ability to accurately interpret and report training records to external stakeholders. This includes communication with Residency and Fellowship program leadership across MCOM. Must maintain strict confidentiality with records.

Other duties as assigned.

Qualifications

This position requires a Master's degree in education or a field of study related to the academic program, or a Bachelor's degree in those same fields with a minimum of two years of experience.

Senate Bill 1310- The Florida Senate () is conditional upon meeting all employment eligibility requirements in the U.S.

SB 1310 : Substitution of Work Experience for Postsecondary Education Requirements

A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed :

• (a) Two years of direct experience for an associate degree;
• (b) Four years of direct experience for a bachelor's degree;
• (c) Six years of direct experience for a master's degree;
• (d) Seven years of direct experience for a professional degree; or
• (e) Nine years of direct experience for a doctoral degree

About Us

Working at USF

With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida's best large employers, ranked No. 1 among the state's 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.

About USF

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF's Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu.

Compliance and Federal Notices

This position may be subject to a Level 1 or Level 2 criminal background check.

Applicants have rights under Federal Employment Laws :

Family and Medical Leave Act (FMLA)

Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application / interview process.