COURT SUPPORT SPECIALIST II - PROBATE

Job Title

Probate Court Support Specialist II

Job Description

The purpose of this job is to perform a variety of routine-to-moderately complex clerical work in the preparation and maintenance of department records, to perform a variety of clerical tasks as assigned, and to provide professional and courteous customer service at all times. This position works under general supervision, independently developing work methods and sequences.

Duties

Essential job functions include:

• Working directly for Probate Judge assisting in all administrative capacities.
• First greeter for families and attorneys coming to the Probate Court.
• Managing the front desk by greeting visitors, collecting filings, and assisting with answering questions.
• Handling phone calls from families and attorneys, answering questions, or transferring calls to appropriate office personnel.
• Developing and maintaining a working knowledge of the basic requirements and procedures related to probate, mental health, and guardianship/conservatorship proceedings.
• Managing marriage licenses by processing new marriage applications and payments, identifying errors, issuing certified marriage licenses, and answering related questions.
• Reviewing returned marriage licenses and sending appropriate copies to DHEC.
• Developing and maintaining proficiency in navigating and utilizing the ICON case management system.
• Utilizing the online probate search website for public view of files both in Dorchester and for other counties to assist with questions about marriage licenses.
• Setting up the courtroom prior to hearings and ensuring parties have checked in.
• Uploading recordings of hearings into the case management system.
• Handling deposits including cash, check, money order, and credit card transactions.
• Organizing mail daily, distributing mail to appropriate office personnel, and sending outgoing mail from the Probate Court.
• Preparing folders for new cases and filing case folders.
• Assisting with assessing and ordering necessary supplies for the Probate Court office.
• Assisting the Judge with delegation of duties daily as the need arises.
• Other duties as assigned.

Qualifications

Minimum education and experience requirements include:

• High School Graduation or GED equivalent.
• Two years of related experience or an equivalent combination of education and experience.

Additional Requirements

Special qualifications, certifications, and licenses:

None.

Unavoidable hazards (work environment): Work is performed dealing with crisis situations that require making major decisions involving people, resources, and property.

Position type and expected hours of work: This is a full-time position; typical work hours and days are Monday through Friday, 8:30 a.m. to 5:00 p.m. Some flexibility in hours is allowed, but employees must be available during the "core" work hours of 9:00 a.m. 4:00 p.m. and must work 40 hours each week to maintain full-time status. Employees must be available to work evenings, weekends and holidays during emergencies or as requested. E.O.E. Dorchester County does not discriminate based on race, color, national origin, gender, religion, age, disability or military service in employment or the provision of services.

Benefits

For more information on Dorchester County Government please view the information below:

https://www.dorchestercounty.net/index.aspx?page=227

Benefits for County Employees County Employees may be eligible for a variety of State benefits associated with their employment. From a comprehensive health and dental insurance program, to generous annual and sick leave policies, to a solid and secure retirement system.

Healthcare Benefits (Full-time employees) Dorchester County is a part of the State Benefits Program. The State program offers its employees a comprehensive health and dental program, along with a wide array of supplemental insurance programs. You may refer to the link for more information.

Retirement Benefits In addition to our health and dental insurance programs, all county employees are a part of the South Carolina Retirement System. These programs are designed to help provide county employees secure retirement alternatives that will best meet their needs. You may refer to the link for more information.

Workplace Benefits In addition, county employees may be eligible for other benefits, such as holidays, annual leave, and sick leave. Note: The above benefits are available to most county employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some, or none of these benefits based on the benefits associated with each position. For these positions, please contact the hiring agency to determine what benefits may be available for the particular position.