Community Relations Liaison

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POSITION SUMMARY : The Community Relations Liaison, in conjunction with the other members of the Admission Team, is responsible for activities and actions related to promoting the services and expertise of the organization to current and potential referral sources, patients and their family members, and the community at large. The Community Liaison will provide all necessary education to the patient, their family members or caregivers, and facility staff regarding the patient's progress toward the goals outlined in their plan of care and other areas deemed necessary to provide the highest quality care to the patient.

REPORTS TO : Director of Operations or Executive Director

SUPERVISES : None

Qualifications

• Education : Bachelors' degree in health care related field is preferred.
• Credentials : None
• Experience : 2+ years of hospice, palliative, home health, or similar experience is preferred.
• Core Competencies : Working knowledge of applicable Medicare, Medicaid, and Private Insurance regulations and guidelines. Excellent verbal and written communication skills; must be able to respond to the needs of ordering providers, discharge planners, facility staff, patients, and patient family members. Must be proficient in making meaningful observations regarding changes in patient status and provide accurate, comprehensive, and timely reports to the patient's care team, facility staff, and the patient's family, as appropriate. Demonstrated experience in establishing and implementing effective marketing strategies strongly preferred.
• Other : Valid Driver's License and current automobile insurance.

Functions & Responsibilities

Seniority level

Employment type

Job function

Industries

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