Patient Service Representative - Digestive Diseases, Westwood

Job TitleWork Location: Los Angeles, CA, USAWork Schedule Monday-Friday 8:30am-5:30pmSalary Range: $31.88 - 45.66 HourlyEmployment Type 2 - Staff: Career Duration Indefinite Job # 33215Primary Duties and ResponsibilitiesMajor duties include but are not limited to:Acting as a liaison for the patients and physicians in the practice.Assisting patients in accessing service within the health system.Facilitating communication with referring physicians.Referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care ConnectSupport our sister suitJob QualificationsRequired:Skill in setting priorities which accurately reflect the relative importance of job responsibilitiesAbility to establish and maintain productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.Ability to creatively integrate competing demands into a productive working environment.Skill in verbal communications to clearly convey complex problems in both formal and informal situations.Ability to interact diplomatically and sympathetically with a patient population in varying degrees of healthAbility to provide coverage for Community Clinics as assigned.Preferred:Knowledge of specific specialty practice and workflowsWorking knowledge of patient related policies and procedures as well as a thorough understanding of the University system and its services and programs.Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.Familiarity and knowledge of authorization process & managed care programs