Ice Cream Shop - Shift Lead!
- Full-time
Shift Lead OpportunityHere at New City Microcreamery, we feel that above all else, it's the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City and we're looking for an aspiring leader to join our team full-time year-round as a Shift Lead. As we grow and expand into new locations, this could be where your growth story begins!What You'll Be Doing...As a Shift Lead, you'll play a key role in daily operations and guest experience by:Leading front of house operations and setting the tone on shiftOpening and closing the shopHandling transactions, cash, and depositsTraining, mentoring, and supporting scoopersMaking waffle cones and keeping the shop looking its bestCreating welcoming, memorable experiences for every guestUpholding company standards, protecting assets, and supporting profitabilityConfidently upselling and adding value to the guest experienceWhat We're Looking For...Experience in a fast-paced, high-volume environmentStrong leadership, training, and communication skillsThe ability to stay organized and detail-orientedComfort using systems like Restaurant365, Toast, and Slack (training will be provided)Schedule: 20-25 hours/week (3-4 shifts, weekends availability required)Pay: $16 per hour + tips (typically an additional $6–$10 per hour)Love people, leadership, and great ice cream?Apply today and grow with New City Microcreamery!