Inside Sales Rep - Optigen

Inside Sales RepresentativeThe Inside Sales Rep increases revenue by responding to/initiating incoming/outgoing potential customer inquiries and uses company resources, policies, and procedures to provide complete/accurate data.Uses appropriate technologies and follows processes in accordance with company standards to ensure patient contact is handled with accuracy and operational effectivenessAssumes additional duties in warehouse, purchasing, customer account management, and CPAP patient careJob FunctionsEstablishes customer contact by receiving inbound or initiating follow up outbound callsPromotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessaryResolves customer concerns by providing appropriate information regarding products and servicesRecords customer information and maintains database by obtaining, entering, and verifying required dataEnsures quality service by following and adhering to departmental and company policies, procedures, and standardsFacilitates sales process by communicating/sharing information with appropriate internal and external contactsProvides customer follow-up as requiredContributes to departmental objectives by accomplishing required contact and sales resultsPerforms warehouse and purchasing duties as neededOrganizes, processes, and receives deliveries and returnsReviews and corrects orders as necessaryMonitors warehouse for compliance of safety policiesEducationHigh School Diploma, RequiredWork ExperienceInside sales, RequiredWarehouse and/or purchasing, PreferredSupervisor, PreferredCustomer account management, PreferredKnowledge, Skills, and AbilitiesMedical industry beneficialType at least 25-30 words per minutePrior computer experienceObtain appropriate licensure where license requiredLincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and other benefits. There are also a generous employee referral program and a wide array of employee discounts to take advantage of.