- Full-time
Lead Rental Technician
As a Lead Rental Technician, you'll help guests get geared up, comfortable, and confident before they hit the slopes. You'll also support the rental team by sharing your equipment expertise, helping newer technicians learn the ropes, and keeping service moving during busy periods. You'll lead by example to deliver the best-in-class guest service on which we pride ourselves.
What You'll Be Doing (Besides Planning Your Next Run):
- Welcome guests and create a fun, friendly shop experience.
- Fit boots, skis, snowboards, and poles to help guests feel ready for their ski or ride day.
- Pass binding certification tests and follow all required equipment and safety procedures.
- Answer technicians' questions, demonstrate fitting techniques, and help train new team members.
- Help coordinate rental workflow during shifts so guests receive timely service.
- Share your knowledge of gear and mountain culture to guide guests toward the right equipment.
- Troubleshoot equipment issues and help resolve guest concerns, involving a manager when needed.
- Help keep rental equipment and the workspace organized and ready for guests.
- Communicate equipment needs and recurring service issues to store leadership.
- Perform other duties as assigned.
What Makes You a Fit:
- You have experience fitting ski or snowboard rental equipment and enjoy sharing what you know.
- You're friendly, patient, and comfortable helping guests with different levels of experience.
- You enjoy supporting teammates and can stay focused when the shop gets busy.
- You love to ski or snowboard and enjoy helping others get out on the mountain.
- You use good judgment to solve problems and know when to involve a manager.
- You can work a flexible schedule, including holidays, weekends, and split shifts.
- You can stand for extended periods and lift up to 25 lbs.
- You have basic computer skills for transactions and documentation.
- You have strong written and verbal English communication skills.
Why Choose Christy Sports?
The Adventure Lifestyle Package
- Free Employee Ski Pass Your gateway to unlimited mountain access
- Incredible Discounts: Extensive employee discounts on ski gear, retail, and outdoor industry products
- Professional Growth: Ongoing training, certification opportunities, and career advancement paths
- Amazing Team Culture: Work alongside fellow outdoor enthusiasts who share your passion
Comprehensive Benefits * (for Year-Round Full-Time Employees):
- Medical, Dental, and Vision insurance
- Employer-paid Basic Life Insurance and AD&D
- 401(k) with company match
- Paid Time Off and Sick Time
- Paid Parental Leave
- Short-Term and Long-Term Disability
Ready to Join the Adventure?
If you're excited about combining your love for winter sports with helping others discover the joy of the mountain lifestyle, we want to hear from you! At Christy Sports, you're not just fitting equipment, you're enabling adventures, building confidence, and sharing what makes mountain life extraordinary.
Apply today and become part of a team that believes Outside is Better!
$21-$23/hour + Commission. Actual pay will be adjusted based on experience.
Equal Opportunity Employer Christy Sports is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Accommodation is available upon request during the application process.