Remote Customer Support - Sporting Goods Retailer (Seasonal)

Work From Home: Support a Leading Sporting Goods Retailer This Holiday Season Through the Arise® Platform

Are you a sports enthusiast looking to earn extra money from home this holiday season? The Arise® Platform connects you with remote customer service opportunities from well-known brands. This seasonal opportunity with the nation's largest sporting goods retailer could be a great fit for students, sports lovers, and anyone seeking flexible part-time work.

Through the platform, you can deliver virtual customer support while avoiding the cost and hassle of commuting, which is perfect for balancing school, sports, or other commitments during the busy holiday season.

Why explore programs on the Arise® Platform?

• Work from the comfort and convenience of home
• Choose your hours from program availability
• Earn money over the holiday season on a flexible, part-time basis
• Support a brand you love in the sports and outdoor industry
• Avoid commuting-related expenses and save time
• DailyPay is available for eligible Service Partners
• Choose to work independently or as part of a Service Partner company

What does supporting this client program involve?

• Responding to order status inquiries ("Where is my order?")
• Assisting loyalty program customers with points, discounts, and rewards
• Troubleshooting order-related issues
• Helping customers with product questions and recommendations
• Processing new orders and volume orders
• Handling returns, replacements, and order modifications
• Providing knowledgeable support about sports and outdoor activities
• Delivering excellent customer service with empathy and professionalism

What it takes to succeed:

• Strong interest in sports and outdoor activities
• Excellent communication skills (written and verbal English)
• Customer service experience or a customer-focused mindset
• Ability to handle challenging customer situations professionally
• Self-motivation and time management skills
• Empathy and problem-solving abilities

Additional details:

• This is a seasonal, limited-engagement opportunity with flexible part-time hours, running through early January 2027
• Certification is required before you can begin servicing and may include live instruction and/or self-paced work; certification courses can range from a few days to several weeks
• Service Partners are charged a Platform Usage Fee of 5% of the business's invoice total each invoice cycle (excluding referral and incentive revenue)
• All rates are paid to the Service Partner; agent rates are negotiated by and between the Service Partner and Agent, not Arise. Agent rates often differ from rates paid to the Service Partner
• Geographic and time limitations may apply based on client program requirements
• Minimum servicing requirements, including some weekend availability, and other client-imposed requirements may apply
• Additional requirements or continuing certification may be required by some clients

This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.