CDOC Administrative Assistant III - Buena Vista Correctional Complex

Administrative Assistant IIIPrimary duties and responsibilities of this position include but are not limited to:Receives and screens inquiries and ensures response and/or follow-up are completed;Research information to resolve problems or concerns when the solution is unclear;Instructs customers on filling out forms/documents;Distributes mail accordingly;Schedules meetings and administrative appointments;Takes/transcribes/distributes meeting minutes as requested;Ensures clear and concise communication with customers, co-workers, supervisors, and appointing authority;Create, compile and build employee personnel files. Maintain confidentiality of information. File all documentation into electronic personnel files;Position creates, maintains and tracks data using appropriate software;Verify adequate releases, gather information, monitor the review of files as requested by employees, supervisors, investigators, and attorneys;Scan and upload release documents into current files;Provide accurate information to approved stakeholders as it relates to employment verifications, employment dates, salary and work titles;Utilizes Microsoft Word, Access, Excel, Power Point, DCIS, PCDCIS and other computer programs to enter, track, and retrieve data;Distributes information via mail, e-mail, and fax to appropriate parties;Establishes, maintains, and updates office record keeping systems, tickler files, forms, internal logs, and reminder notices;Drafts, prepares, edits, and publishes correspondence, documents, reports, etc., from written material or verbal instruction;Designs and revises documents to include hand-outs, flyers, instructions, manuals, etc.;Other duties as assigned.Minimum Qualifications:Experience Only: Three (3) years of relevant experience in an occupation related to the work assigned to this positionOrEducation and Experience: A combination of related education and/or relevant experience in an occupation related to the work assigned equal to three (3) yearsGeneral clerical duties may include: the accurate and timely completion and processing of documents and information; data entry; printing; scanning and making copies; scheduling; accepting reservations or registrations; arrange meeting logistics and equipment; reception and intake; record keeping, filing and maintenance; answering multiline phones and relaying messages; and general administrative tasks in an office support environment.Required Competencies:Self-control, a strong sense of ability to work in stressful, potentially violent situations;Ability to remain alert, emotionally stable, and mentally resilient under pressure and observant throughout their shift;Tolerance to stress, confinement, and high-stakes interaction;Ability to read and comprehend the English language;Ability to effectively communicate fluently in English both verbally and in writing;Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind;Established proficiency in position-related office technologies, especially Microsoft Office (Word, Excel and PowerPoint);Ability to work directly with offenders in a prison environment;Exceptional interpersonal/customer service skills;Excellent written and oral communication skills;Efficient management/input of data and tracking;Strong ability to multi-task and demonstrate flexibility;Impeccable organizational, planning and prioritizing skills;Precise attention to details.Preferred Qualifications:Experience proof-reading, editing, or creating documents;Experience supporting a program or work unit;Experience with data-entry, checking and verifying;Experience with National Crime Information Center (NCIC) and Colorado Crime Information Center (CCIC);Experience working with confidential information;Experience creating and maintaining budgets and budget reports;If you are using the substitution, one year of clerical experience is preferred.