Sales Force Effectiveness Group Lead B3 III - USA

Join Our Mission to Transform Medicine in East Hanover, NJ!

Are you passionate about leveraging technology to drive innovation in healthcare? Our team is on a mission to transform medicine and improve lives worldwide. We are seeking a dynamic leader to play a crucial role in enhancing customer engagement and driving data-driven decision-making as part of our Insights and Decision Science (IDS) team.

Located in East Hanover, NJ, this hybrid role offers the opportunity to work both onsite and remotely, providing flexibility and a collaborative environment. As part of our team, you'll be at the forefront of transforming our CRM ecosystem to a next-generation Customer360 operating model.

Key Responsibilities:

• Drive end-to-end delivery of CRM capabilities from discovery through release.
• Translate business needs into clear requirements and manage a prioritized backlog.
• Collaborate with business and technology teams to enable process improvements and technology enhancements.
• Ensure solutions meet governance, privacy, and compliance expectations.
• Mentor and coordinate delivery resources to enhance team effectiveness.
• Support change enablement and adoption with clear documentation and enablement strategies.

Requirements:

• Bachelor's degree in a related field.
• 5-7 years of experience in product management, technology strategy, or leadership roles.
• Proven success in driving CRM capabilities for large-scale implementations.
• Strong analytical and problem-solving skills.
• Excellent communication skills with the ability to build stakeholder buy-in and alignment.

Preferences:

• Master of Science and/or MBA.
• Experience in the pharmaceutical, healthcare, or CRM sectors.
• Understanding of CRM, AI, and Data platforms and architectures.
• Experience with AI-supported product management techniques.
• Fluency in additional languages.

Ready to make a difference? Apply now to join our team and be part of a global leader in healthcare innovation!