Workplace Accommodations Specialist

Workplace Accommodations Coordinator

Serves as the primary contact and subject matter expert for workplace accommodations under the Americans with Disabilities Act of 1990, As Amended (2008). Coordinates the interactive process ensuring adherence to all federal, state and local disability-related laws and regulations as well as institutional and system policies. This position partners closely with employees, managers, HR Business Partners, Benefits Specialists, payroll, vendors, and legal counsel to assist in creating a supportive and accessible work environment.

KEY RESPONSIBILITIES: 1. Responsible for the creation of the ADA program including standard operating procedures, forms, communications, and service level agreements. Ensures all program documents and communications are timely, clear and are compliant. 2. Conducts thorough assessments and evaluations of ADA accommodation requests, ensuring compliance with university, USG, and legal requirements. 3. Serves as a subject matter expert for ADA requests and assists with the facilitation of the interactive process meetings with employees, managers, HR Business Partners and Legal Counsel. 4. Provides guidance to managers and departments on ADA compliance, reasonable accommodations and best practices 5. Reviews medical documentation and collaborates with healthcare providers or authorized representatives as necessary to determine appropriate accommodations 6. Maintains complete and accurate records in compliance with ADA regulations and university and USG policies, ensuring all documentation is gathered and tracked in accordance with all accommodation process steps. 7. Develops and facilitates training and guidance for employees and managers on ADA compliance and processes and other HR related policies 8. Stays current on federal, state and local regulations pertaining to ADA compliance 9. Actively supports process development and improvement efforts, identifying process improvements to ensure the administration of the ADA program is managed in an efficient and effective manner 10. Assists with complex FMLA or other leave of absence cases as needed. 11. Cross train with Benefits Specialists and cover vacancies as needed.

Educational Requirements Bachelor's degree from an accredited institution of higher education in Psychology, Counseling, Social Work, or a related field, or an equivalent combination of education and relevant HR, benefits, or leave administration experience. Required Experience Three (3) years of experience administering the ADAAA employee lifecycle, ADAAA Compliance, Benefits or related experience.

The budgeted salary range is $62,380 to $72,600 . Offers are based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more!

ABILITIES Ability to manage a caseload of ADAAA accommodation requests and coordinate the interactive process with efficiency and demonstrated best practice while delivering excellent client service to employees and managers Ability to handle multiple tasks or projects at one time while meeting assigned deadlines Ability to effectively interact with people at all levels and demonstrate excellent interpersonal written and verbal communication skills KNOWLEDGE Strong understanding of applicable state and federal regulations associated with short-term disability, FMLA, ADA, and/or other state leave and disability programs SKILLS Excellent initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette